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TRM Labs

Global Investigator – Triage, APAC

TRM Labs

. Process inbound complaint data and validate AI investigation-platform outputs .

Posted 10/22/2026full-timeRemoteJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong investigative and analytical skills with a focus on AI fluency and blockchain analysis. Capable of managing complaint data, coordinating with global teams, and adapting to fast-paced environments while ensuring accurate case dispositions.

Highest-signal resume keywords
Investigative ExperienceAI FluencyBlockchain Analytics ToolsCryptocurrency ExperienceStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Analytical SkillsCase Disposition ManagementFalse Positive DetectionData ValidationComplaint Routing
Soft Skills
JudgmentAdaptabilityTeam CoordinationWritten CommunicationVerbal Communication
Tools & Technologies
AI ToolsBlockchain Analytics ToolsCommercial Data Sources
Industry Keywords
Crypto-Enabled CrimeScam PatternsLegal Process DraftsVictim NotificationsOn-Call Support

Tech Stack

Tools & technologies
React

About the role

Key responsibilities & impact
  • Process inbound complaint data and validate AI investigation-platform outputs
  • Route cases into investigative pipelines leading to frozen scam proceeds and seized assets
  • Determine case dispositions including freezes, takedowns, recovery handoffs, legal-process drafts, victim notifications, or closure
  • Validate and route hundreds of complaint dispositions per week
  • Detect false positives, merged syndicates, and misclassified scam patterns
  • Enrich complaint selectors using more than forty commercial data-source integrations
  • Own clean shift handoffs for continuous global operations
  • React quickly to complaint surges and live takedown events
  • Learn new patterns in crypto-enabled crime
  • Coordinate with global teammates on time-sensitive handoffs
  • Participate in formal on-call support for hacks, law-enforcement support, and other urgent matters

Requirements

What you’ll need
  • Investigative or analytical experience in the private or public sector
  • 1–3 years of experience is acceptable
  • Strong AI fluency and daily use of AI tools
  • Judgment to identify when AI outputs are incorrect
  • Interest in developing blockchain analysis skills
  • Comfort working in a fast-paced, fluid environment with shifting priorities
  • Strong written and verbal communication
  • Ability to work standard business hours in the local time zone
  • Ability to provide EMEA-hours coverage
  • Willingness and ability to participate in a weekly on-call rotation, with occasional weekend coverage
  • Experience working with cryptocurrency in a professional role
  • Experience using blockchain analytics tools
  • Experience with crypto-related scams or illicit activity
  • Legal authorization to work in the current country of employment

Benefits

Comp & perks
  • Competitive benefits, wellness programs, and time away from work, varying by country and local employment requirements
  • Distributed-first work environment
  • Professional growth and development alongside experienced crypto investigators
  • Global team collaboration and follow-the-sun operational coverage