Senior Program Manager, Trade

TrueCar, Inc.

. Own the integrated program plan for TRUECar Trade across vehicle condition capture, the dealer buyer network and a frictionless transaction .

Posted 11/9/2026full-timeUnited StatesSenior💰 $88,000 - $117,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in program management, including leading cross-functional teams and managing stage gates, KPIs, and operating cadences. Proficient in utilizing AI tools for planning and analysis while maintaining effective communication across all organizational levels.

Highest-signal resume keywords

Program ManagementCross-Functional LeadershipAI Tools UtilizationKPI Scorecard DevelopmentAutomotive Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementProject ManagementData AnalysisKPI DevelopmentSQLAutomated WorkflowsDashboard CreationStage Gate ManagementDecision Log MaintenanceProcess Improvement

Soft Skills

Effective CommunicationAnalytical SkillsComfort with AmbiguityTeam CollaborationProblem Solving

Tools & Technologies

Google WorkspaceAsanaTableauClaudeAmplitude

Certifications & Qualifications

PMPPgMPAgile Certification

Industry Keywords

Automotive IndustryDealer OperationsRemarketingUsed-Vehicle AcquisitionRegulated Transactions

Tech Stack

Tools & technologies

PMPSQLTableau

About the role

Key responsibilities & impact

Own the integrated program plan for TRUECar Trade across vehicle condition capture, the dealer buyer network and a frictionless transaction
Run pilot launches in new markets from readiness checklist through go-live
Coordinate dealer onboarding, operations staffing, support coverage and launch-day activities
Manage stage gates that determine when Trade expands
Define exit criteria with Finance and the Executive Committee
Track stage-gate progress weekly and prepare evidence for gate reviews
Run the weekly operating rhythm, including status reviews, KPI scorecards and executive readouts
Maintain the decision log and RAID register with owners and due dates
Escalate early when dates or metrics are at risk
Coordinate dependencies across Engineering, Data Science, Dealer Sales, Marketing, Support, Legal and Finance
Coordinate with lenders, credit unions, affinity organizations and logistics providers
Partner with Legal and Compliance to set up and operate in accordance with requirements
Build and manage an agentic workforce to supplement and accelerate team functions
Build and maintain a program dashboard showing milestones, owners, health and outcomes
Tie each workstream to metrics and report results after launches
Identify process, tooling and staffing gaps and propose efficient solutions

Requirements

What you’ll need

4+ years of progressively responsible program or project management experience
At least one zero-to-one launch of a new product, business line or marketplace
Proven ability to lead cross-functional programs spanning technology, operations and commercial teams, with executive stakeholders
Experience setting up operating cadences, stage gates and KPI scorecards used by leaders for decisions
Experience using AI tools such as Claude for planning, analysis, drafting and status reporting
Experience building or running AI agents or automated workflows relied upon by a team
Effective written and verbal communication with all organizational levels
Strong analytical skills
Comfort building trackers and dashboards and pulling independent data
Comfort with ambiguity and a startup pace
Strong capability in Google Workspace, Asana, Tableau, Claude and similar productivity tools
Ability to travel up to 20%, including pilot market launches
Automotive industry experience strongly preferred, especially in remarketing, wholesale, used-vehicle acquisition, dealer operations or automotive marketplaces
Working familiarity with SQL or Amplitude is a bonus
PMP, PgMP or Agile certification is a bonus
Experience with regulated transactions such as vehicle titling, lending or payments is a bonus

Benefits

Comp & perks

Flexibility to split work time between home and office
Comfortable shared workspaces in the Santa Monica headquarters office and other regional locations
Professional home office setup
Monthly reimbursements for phone and internet essentials
100% employer-paid health, vision, and dental premiums
401(k) plan with company contributions
Wellness reimbursement account
Learning & development reimbursement opportunities
Flexible PTO for exempt TRUECar Crew Members
Generous PTO accrual policy for non-exempt TRUECar Crew Members
14 company-paid holidays
2 floating holidays
Reasonable accommodations for qualified individuals with disabilities