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System Administrator II
TrueCommerce. Administer Windows Server environments across production, staging, and development, including patching, configuration, and lifecycle management .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Windows Server and Azure administration, including VM management and monitoring. Proficient in Kubernetes management, Active Directory administration, and automation through scripting, with a strong focus on documentation and incident response.
Highest-signal resume keywords
Windows Server AdministrationAzure AdministrationKubernetes ManagementActive Directory AdministrationPowerShell Scripting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Windows Server AdministrationAzure VM ManagementKubernetes Workload ManagementIIS AdministrationBackup and Recovery ProceduresIncident ResponseChange ManagementInfrastructure-as-CodeLog AnalysisAutomation
Soft Skills
OrganizedDocumentation-OrientedClear Communication
Tools & Technologies
Azure MonitorServiceNowJiraIISKubernetesPowerShell
Certifications & Qualifications
AZ-900AZ-104Windows Server Equivalent
Industry Keywords
ITSMSupply Chain PlatformsIntegration MiddlewareChange Management ProceduresProduction Deployments
Tech Stack
Tools & technologiesAzureDNSITSMKubernetesServiceNow
About the role
Key responsibilities & impact- Administer Windows Server environments across production, staging, and development, including patching, configuration, and lifecycle management
- Administer IIS and application server configurations, including app pools, site bindings, logging, and performance settings
- Support Kubernetes-hosted workloads, including pod-level troubleshooting, deployment support, and monitoring cluster health alongside the DevOps team
- Monitor system health, respond to alerts, and participate in the team on-call rotation
- Perform routine maintenance including backups, patch cycles, certificate renewals, storage management, and capacity checks
- Support Active Directory administration, including user and group management, GPO, and DNS
- Perform day-to-day Azure administration for the tc.net environment, including VM management, storage, monitoring, and access control
- Triage and resolve Azure alerts and incidents
- Maintain and improve Azure monitoring dashboards and alerting configurations
- Document Azure resources, runbooks, and operational procedures
- Participate in incident response, diagnosing and remediating systems-layer issues
- Follow and improve change management procedures, including pre-change testing and rollback planning
- Write and maintain runbooks and SOPs
- Contribute to post-incident reviews, identifying root causes and recommending preventive measures
- Serve as the infrastructure-side partner in the production release process
- Own environment readiness for production deployments, validating configurations, infrastructure health, and rollback paths
- Participate in release coordination, deployment timing, environment sequencing, and risk assessment
- Work with QA and engineering on environment design and scaling decisions
- Participate in deployment post-mortems and improve the release process
- Identify repetitive manual tasks and implement automation
- Support infrastructure-as-code efforts
- Collaborate with DevOps on modernization and containerization infrastructure changes
Requirements
What you’ll need- 5+ years of hands-on experience as a systems administrator or infrastructure engineer
- Bachelor’s degree or equivalent experience
- Must be willing to work rotating on-call, shared across the systems pillar
- Windows Server administration, including installation, configuration, patching, and troubleshooting
- Hands-on Azure experience, including VM management, Azure Monitor, storage, and RBAC
- Hands-on Kubernetes experience, including kubectl, workload management, and cluster observability
- Active Directory fundamentals: user and group management, GPO, DNS, and basic domain operations
- Experience administering IIS or comparable application server platforms, including configuration, troubleshooting, and performance management
- Familiarity with backup and recovery procedures and tools
- Experience supporting production deployments, including pre-deployment environment validation and rollback readiness
- Ability to read logs, trace issues across systems, and communicate findings clearly
- Organized and documentation-oriented, comfortable writing and maintaining runbooks and SOPs
- PowerShell or other scripting experience for automation and administration tasks
- Experience working in an ITSM or ticketing environment such as ServiceNow, Jira, or similar
- Microsoft certifications such as AZ-900, AZ-104, or Windows Server equivalent
- Familiarity with EDI, supply chain platforms, or integration middleware
Benefits
Comp & perks- Remote first and casual work environment
- 401k with 3.5% company match and vested after 2 years
- 20 PTO days
- 1 birthday day off
- 3 summer days
- 1 Volunteer day
- 10 company holidays
- Medical, dental, vision and other life/health insurance plans
- Paid parental leave
- Wellness reimbursement program