Technical Project Manager

TrueCommerce

. Manage a portfolio of infrastructure change, including data center migrations and decommissions, network and firewall upgrades, disaster recovery testing, security platform transitions, and audit and compliance readiness .

Posted 11/11/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing IT infrastructure projects, including data center migrations, security infrastructure initiatives, and compliance readiness. Proficient in project management methodologies and tools, with a strong focus on stakeholder collaboration and risk management.

Highest-signal resume keywords

Project Management ExperienceChange Management DisciplineSOC 2 And ISO 27001 CoordinationProficiency With Aha! And JiraNetworking And Virtualization Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Infrastructure Project ManagementChange Control ManagementDisaster Recovery TestingBudget ManagementVendor CoordinationNetworking KnowledgeVirtualization KnowledgeBackup And DRSecurity Infrastructure ManagementAudit Readiness

Soft Skills

Excellent Communication SkillsInfluence Without AuthorityAbility To Work Under Pressure

Tools & Technologies

Aha!JiraMicrosoft ProjectSmartsheetConfluenceSharePointServiceNow

Certifications & Qualifications

PMPPMI-ACPITIL 4

Industry Keywords

Data Center MigrationsInfrastructure ModernizationChange ManagementCompliance ReadinessFinOpsM&A IntegrationSaaSEDITransaction-ProcessingMulti-Region Experience

Tech Stack

Tools & technologies

AWSAzureITSMPMPServiceNow

About the role

Key responsibilities & impact

Manage a portfolio of infrastructure change, including data center migrations and decommissions, network and firewall upgrades, disaster recovery testing, security platform transitions, and audit and compliance readiness
Plan, execute, and report on concurrent infrastructure and TechOps initiatives in North America
Serve as North America workstream lead on global infrastructure modernization programs
Lead projects from scoping and planning through execution, cutover, delivery, and post-implementation review
Define scope, goals, milestones, and deliverables with engineering, architecture, InfoSec, Finance, and business stakeholders
Manage project changes through structured change control
Plan and manage change windows, cutovers, rollback plans, CAB participation, and post-implementation reviews
Deliver data center, hosting, network, platform lifecycle, and resilience projects
Coordinate SOC 2, ISO 27001 readiness, software license audits, evidence collection, remediation tracking, and control owners
Manage security infrastructure initiatives including MDR transitions, WAF deployment, vulnerability mitigation, and patching
Manage vendor relationships, SOWs, contracts, milestones, project plans, schedules, budgets, RAID logs, dependencies, risks, and spend
Maintain quarterly work plans and roadmaps in Aha!
Support FinOps and infrastructure automation initiatives
Provide status reporting, risk escalation, and executive updates to ePMO, TechOps, and IT leadership
Liaise among engineers, architects, InfoSec, Finance, vendors, and business stakeholders
Facilitate kickoffs, status reviews, steering committees, retrospectives, and post-implementation reviews
Maintain project documentation, runbooks, cutover plans, decisions, risks, and lessons learned
Identify process improvements and standardize infrastructure project intake, prioritization, and delivery practices
Application development, product management, and architecture decisions are out of scope

Requirements

What you’ll need

4 to 7 years of project management experience delivering IT infrastructure projects
Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related field, or equivalent practical experience
PMP, PMI-ACP, ITIL 4, or comparable certification preferred
Demonstrated change and release management discipline, including CAB, maintenance windows, rollback plans, and cutover planning for production environments
Working knowledge of networking, virtualization, backup and DR, hosting and colocation, and Azure or AWS basics
Experience coordinating vendors and contracts and managing project budgets
Experience supporting SOC 2, ISO 27001, and license audits, including evidence gathering and control owner coordination
Ability to manage scheduling, dependencies, risks, and budget across concurrent projects
Proficiency with Aha!, Jira, Microsoft Project, Smartsheet, Confluence or SharePoint, and ServiceNow or similar ITSM platform
Excellent verbal and written communication skills, including executive status reporting
Ability to drive work through influence rather than authority and manage cutovers and DR tests under pressure
Strongly preferred: SaaS, EDI, or transaction-processing experience; DR testing and business continuity experience; FinOps exposure; multi-region/time-zone experience
A plus: M&A integration or infrastructure consolidation experience and familiarity with WAF, MDR, vulnerability, and patch management
Applicants must be authorized to work for any employer in the U.S.
Employment visa sponsorship is unavailable

Benefits

Comp & perks

Remote first and casual work environment
401k with 3.5% company match and vested after 2 years
20 PTO days
10 company holidays
1 birthday day off
1 Volunteer day
3 summer days
Medical, dental, vision and other life/health insurance plans
Paid parental leave
Wellness reimbursement program