IT Administrator

TrueComp

. Manage user provisioning and deprovisioning across all systems, with same-day turnaround on departures .

Posted 10/10/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in IT administration, particularly in managing Microsoft 365, Entra ID, and AWS environments. Proficient in security compliance, documentation, and endpoint management for remote teams.

Highest-signal resume keywords

Microsoft 365 AdministrationAWS ManagementSecurity Compliance SupportEndpoint ManagementDocumentation Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

IT AdministrationSystems AdministrationUser ProvisioningAccess ReviewsMFA EnforcementSingle Sign-OnIAM ManagementScriptingAutomationBackup and Recovery

Soft Skills

Clear CommunicationIndependent WorkProblem-Solving

Tools & Technologies

Microsoft 365Entra IDSalesforceSalesloftHubSpotZendeskJiraAWSPowerShellPython

Industry Keywords

SOC 2GovTechCyber InsuranceIT Budget ManagementRemote Workforce

Tech Stack

Tools & technologies

AWSDNSEC2Python

About the role

Key responsibilities & impact

Manage user provisioning and deprovisioning across all systems, with same-day turnaround on departures
Administer Microsoft 365, Entra ID, single sign-on, MFA enforcement, and conditional access policies
Run periodic access reviews and maintain records of administrative and privileged access
Administer the SaaS stack, including Microsoft 365, Salesforce, Salesloft, HubSpot, Zendesk, and Jira
Support the AWS environment alongside the COO, including IAM hygiene, monitoring, alerting, cost visibility, and routine operations
Manage DNS, domains, and certificates
Own backup, recovery, business continuity, and restore testing for internal systems
Procure, configure, deploy, and track laptops and mobile devices for a fully remote team
Run endpoint management and patching
Handle internal support requests and own IT onboarding and offboarding
Recover, wipe, and document device disposal when employees leave
Support security and compliance through evidence collection, control documentation, and policy upkeep
Support customer and prospect security questionnaires and maintain technical answer accuracy
Govern AI tool usage, approved tools, and data-handling rules
Maintain evidence for cyber insurance attestations, security training completion, and phishing simulations
Monitor security alerts, respond to issues, and escalate potential incidents
Serve as the escalation point for critical after-hours outages involving Microsoft 365 and AWS
Maintain software inventory, license usage, renewals, vendor evaluations, and IT spend
Own the IT budget and report material changes to the COO
Document systems, configurations, procedures, runbooks, and self-service knowledge resources
Identify and automate manual IT work
Report to the Chief Operations Officer

Requirements

What you’ll need

4+ years in IT administration or systems administration, including ownership of an environment rather than ticket work alone
Hands-on administration of Microsoft 365 and Entra ID, including SSO, MFA, and conditional access
Working knowledge of AWS, including IAM, EC2, S3, CloudWatch, and cost management
Endpoint management experience across a distributed, remote workforce
Experience supporting security and compliance work, such as SOC 2, security questionnaires, access reviews, or an equivalent framework
Strong documentation habits
Ability to work independently in a small company and escalate issues appropriately
Clear communication with non-technical people
Preferred: Salesforce administration
Preferred: scripting or automation using PowerShell or Python
Preferred: Zendesk or Jira administration
Preferred: prior experience at a company under 100 employees
Preferred: public sector or GovTech exposure

Benefits

Comp & perks

Fully remote team/work environment
Same-day turnaround and response standards for internal support
Professional exposure to security and compliance programs
Work with Microsoft 365, Entra ID, AWS, Salesforce, Salesloft, HubSpot, Zendesk, and Jira
Opportunity to automate manual IT work and build internal systems
Participation in vendor evaluations and implementations