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Field Service Engineer
TRUMPF North America. Install, troubleshoot, maintain, and repair TRUMPF CNC machines .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing, troubleshooting, and maintaining TRUMPF CNC machines while building strong customer relationships. Proficient in using diagnostic tools and technical documentation to ensure optimal machine operation and provide effective onsite training.
Highest-signal resume keywords
TRUMPF CNC Machine MaintenanceDiagnostic Tools UsageCustomer Relationship ManagementTechnical Documentation ProficiencyNationwide Travel Readiness
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CNC Machine InstallationTroubleshootingRepairElectronicsDigital CircuitsWiringMechanicsHydraulicsFile ManagementTechnical School Degree
Soft Skills
Customer TrainingCommunicationCollaboration
Tools & Technologies
Computer ProgramsDiagnostic Tools
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Engineering PrinciplesTechnical AssistanceService ReportsCross-Functional Teams
About the role
Key responsibilities & impact- Install, troubleshoot, maintain, and repair TRUMPF CNC machines
- Build and develop strong customer relationships
- Work closely with customers and machines to ensure equipment operates within expected tolerance
- Work with Product Support for technical assistance and provide diagnostic feedback
- Use visual clues, computer programs, and diagnostic tools to diagnose machine difficulties
- Read and utilize company repair manuals and work orders; suggest adjustments or updates to technical documentation when needed
- Assemble, install, align equipment, clean, and replace or install parts to maintain smooth machinery operation
- Report technical conditions and machine information accurately to PSG and management
- Interface with applications, sales, engineering, production, and other cross-functional teams
- Provide onsite customer training for machine operation and/or repair
- Submit organized and helpful service reports for each repair mission
Requirements
What you’ll need- Associates program or technical school degree in Engineering principles or a suitable combination of education and work experience
- Experience in computer software, file management, electronics, digital circuits, wiring, mechanics and hydraulics is helpful
- Must have and maintain a clean and valid driver's license and record
- Requires 100% nationwide travel, including overnight stays and occasional weekends and international travel
Benefits
Comp & perks- Retirement: 401 (k) With generous company match
- Health & Wellness: Comprehensive medical, dental, and vision benefits with employer HSA contributions and 100% employer-paid vision premiums for employees and eligible dependents
- Education Assistance: Tuition reimbursement and student loan guidance to support your continued learning
- Family Support: Paid family and parental leave programs, plus comprehensive reproductive and family health reasources
- Work-Life-Balance: Paid time off available from day one, plus 11 paid company holidays
- Income Protection: Company-paid life insurance at two times base salary, along with short- and long-term disability coverage
- Additional Programs: Gym membership subsidy, employee referral bonuses, recognition awards, and a scholarship program for employees' children