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Field Service Engineer
TRUMPF North America. Install, troubleshoot, and maintain CNC machines at customer sites across the country .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in diagnosing and maintaining CNC machines, with strong mechanical and electrical skills. Capable of providing onsite customer training and collaborating effectively with cross-functional teams.
Highest-signal resume keywords
CNC Machine MaintenanceMechanical TroubleshootingElectrical TroubleshootingCustomer TrainingDiagnostic Tools Usage
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Mechanical Work ExperienceElectrical Work ExperienceSoftware DiagnosticsDigital Circuit AnalysisWiring TroubleshootingHydraulic Systems KnowledgeMachine AssemblyTechnical Documentation ReviewService Reporting
Soft Skills
Customer CollaborationProblem-SolvingCommunication
Tools & Technologies
Diagnostic ToolsComputer ProgramsRepair Manuals
Certifications & Qualifications
Valid Driver's License
Industry Keywords
CNC MachinesTechnical SupportField ServiceCross-Functional Teams
About the role
Key responsibilities & impact- Install, troubleshoot, and maintain CNC machines at customer sites across the country
- Diagnose mechanical, electrical, software, electronics, digital circuit, wiring, and hydraulic issues
- Work closely with customers and machines to ensure equipment operates within expected tolerance
- Collaborate with Product Support and provide diagnostic feedback
- Use visual clues, computer programs, and diagnostic tools to diagnose machine difficulties
- Read and use company repair manuals and work orders for repairs
- Suggest adjustments or updates to technical documentation when needed
- Assemble, install, align, clean, and replace or install machinery parts
- Report technical conditions and machine information to PSG and management
- Interface with applications, sales, engineering, production, and other cross-functional teams
- Provide onsite customer training on machine operation and repair
- Submit organized service reports for each repair mission
Requirements
What you’ll need- Mechanical and electrical hands-on work experience
- Experience with computer software, electronics, digital circuits, wiring, and hydraulics
- Must have and maintain a clean and valid driver's license and record
- Willingness to travel 100% nationwide, including overnight stays, occasional weekends, and international travel
Benefits
Comp & perks- 401(k) with generous company match
- Comprehensive medical, dental, and vision benefits
- Employer HSA contributions
- 100% employer-paid vision premiums for employees and eligible dependents
- Tuition reimbursement
- Student loan guidance
- Paid family and parental leave programs
- Reproductive and family health resources
- Paid time off available from day one
- 11 paid company holidays
- Company-paid life insurance at two times base salary
- Short- and long-term disability coverage
- Gym membership subsidy
- Employee referral bonuses
- Recognition awards
- Scholarship program for employees' children
- Learning path and growth opportunities through level advancements
- Per-diem
- Loyalty points
- Rental vehicle program