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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in fraud detection and investigation, including the development and monitoring of fraud rules and compliance reporting. Proficient in automating detection processes and mentoring analysts while ensuring effective governance and content management.
Highest-signal resume keywords
Fraud DetectionCompliance ReportingAI Tools AutomationKnowledge ManagementCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Fraud Rule DevelopmentTransaction MonitoringData AnalysisKPI TrackingMetadata Design
Soft Skills
MentoringCommunicationProblem-Solving
Tools & Technologies
AI AssistantsContent PlatformsKnowledge Management Systems
Industry Keywords
Fraud AnalyticsAML ComplianceNACHA MonitoringInformation Architecture
About the role
Key responsibilities & impact- Lead detection and investigation of fraud attacks across return alerts, anomaly alerts, and transaction monitoring
- Document the modus operandi of each fraud attack
- Write, backtest, deploy, and monitor short-term fraud rules for emerging patterns
- Brief segment risk managers on rule changes and their effect on approval rates
- Hand emerging patterns to Risk & Fraud Analytics and Data Science for long-term rule and model changes
- Own fraud labeling of returned transactions
- Automate manual detection and investigation work, including with AI tools
- Support compliance reporting, including NACHA return-rate monitoring, AML alert reviews, and evidence for suspicious activity reports
- Support collections workflows, including account reviews, agency and legal file submissions, and reconciliation of recovered payments
- Mentor and train analysts and review their cases and rules
- Track and report fraud KPIs, including time to detect, time to mitigate, alert hit rate, attack recall, and net savings
Requirements
What you’ll need- Experience running adoption or change programs through a distributed champion or advocate network
- Experience building or restructuring a company-wide taxonomy or knowledge base
- Experience selecting and implementing a knowledge management or content platform
- Comfort setting governance standards, including ownership, review cadence, and access control
- Experience working cross-functionally to migrate content from scattered tools into one system
- Experience preparing content for AI retrieval or grounding, such as metadata design or structured tagging
- Background in information architecture, technical writing, or content strategy is a plus
- Familiarity with Claude or similar AI assistants and connected knowledge sources is a plus
- Ability to work in Vitória, Brazil
- Legal authorization to work in the country where the job is located
Benefits
Comp & perks- Flexible paid time off & generous PTO accrual plans
- Comprehensive medical, dental, vision, and other insurances
- FSA & HSA plans for medical and dependent care
- Home office set-up allowance
- Internet stipend
- Retirement plan match for 401k and RRSP
- Gender-neutral paid parental leave
- Opportunities for professional growth
- Diverse and inclusive workplace