Technical Integrations Manager

Trustpair

. Deliver native connector, API, and file-based integrations from technical kickoff through production cutover .

Posted 11/5/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $125,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in delivering native connector, API, and file-based integrations while managing multiple customer projects. Proficient in technical troubleshooting, data mapping, and effective communication with both technical and business stakeholders.

Highest-signal resume keywords

Integration Delivery ExperienceREST APIs and JSONProject Management SkillsERP Integration ExperienceCustomer Training and Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data MappingTroubleshootingAPI ResponsesError HandlingSFTPFlat-File FormatsOAuthPostmanScheduling

Soft Skills

Clear CommunicationResourcefulnessLearning AgilityCollaboration

Tools & Technologies

SAPOracleCoupaKyribaNetSuiteWorkdaySagePlanhat

Industry Keywords

B2B SaaSProcure-to-Pay WorkflowsVendor Master DataTreasury Processes

Tech Stack

Tools & technologies

ERPOracle

About the role

Key responsibilities & impact

Deliver native connector, API, and file-based integrations from technical kickoff through production cutover
Validate technical prerequisites and map data
Coordinate testing and quality assurance, support customer acceptance testing, and troubleshoot issues using logs, payloads, and API responses
Work with enterprise ERP and finance systems, including SAP and Oracle environments
Manage around 20 active customer projects across kickoff, build, testing, and post-launch support
Lead technical kickoffs and workshops
Maintain plans and risks in Planhat and flag scope or timeline changes early
Coordinate with system integrators and consultants on larger programs
Act as the main technical contact for customer IT, ERP, and security teams
Train customers to operate and maintain their integrations
Partner with Customer Success to align integration design with customer goals
Provide technical input on complex customer cases
Own integration support during the two-week post-go-live care period
Prepare complete documentation for transition to ongoing Customer Success support
Share reproducible bug reports and connector feedback with Product
Improve integration playbooks with the Technical Integrations team
Track delivery timelines, time to value, and integration satisfaction

Requirements

What you’ll need

3+ years of hands-on, customer-facing integration delivery experience at a B2B SaaS vendor, system integrator, or consultancy
Practical knowledge of REST APIs, JSON, OAuth, API keys, Postman, SFTP, flat-file formats, scheduling, and error handling
Strong data-mapping and troubleshooting skills using logs, payloads, API responses, and sample files
Experience managing a busy portfolio of customer technical projects, ideally 10+ concurrently, from kickoff through go-live
Clear priorities, owners, milestones, accurate project tracking, and early action on dependencies and risks
Resourcefulness and learning agility with unfamiliar systems
Clear, concise communication with technical and business stakeholders
Ability to collaborate across time zones through written requests and planned working overlap
ERP or finance-system integration experience; SAP or Oracle experience strongly preferred
Familiarity with Coupa, Kyriba, NetSuite, Workday, or Sage is an advantage
Familiarity with procure-to-pay workflows, vendor master data, or treasury processes
Experience coordinating delivery within customer programs led by system integrators or consultancies
Experience training customer IT teams, documenting integrations, and preparing handovers to Customer Success
Experience in a growing scale-up
Curiosity about AI or practical experience using AI for mapping specifications, test cases, documentation, or troubleshooting
Applicants must be legally authorized to work in the country where they are applying

Benefits

Comp & perks

Bonus and total on-target earnings based on final scope and experience
Dedicated AI training and peer support
Ownership of US customer integration projects with visible impact
Opportunities to grow toward senior integration and leadership roles, or explore Solutions Architecture, Pre-Sales, Product, and Customer Success
Flexible remote policy for all employees
Excellent work-life balance initiatives
Ambitious and exciting work environment with opportunities to work on many initiatives