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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and executing digital growth strategies, leveraging data-driven insights to optimize e-commerce performance and enhance customer engagement. Proficient in managing cross-functional teams and utilizing marketing automation tools to drive conversion and retention.
Highest-signal resume keywords
Digital Growth StrategyDemand GenerationE-Commerce OptimizationUX/UI StrategyMarketing Automation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital MarketingConversion OptimizationLifecycle MarketingSales EnablementData AnalyticsA/B TestingCustomer Lifetime ValueROI MeasurementE-Commerce AnalyticsPerformance Frameworks
Soft Skills
Excellent CommunicationStakeholder ManagementCollaborationStrategic ThinkingInfluence
Tools & Technologies
Google AnalyticsPower BICRM ReportingE-Commerce DashboardsTesting ToolsAttribution Platforms
Industry Keywords
Digital CommerceCustomer EngagementIncrementalityRetentionUpsellCross-SellSales AlignmentPerformance ReadoutsData-Driven StrategiesDigital Sales Channels
About the role
Key responsibilities & impact- Develop and lead digital growth strategy across e-commerce, demand generation, lifecycle marketing, automation, and post-sale engagement
- Translate divisional growth objectives into digital revenue strategies for acquisition, conversion, retention, repeat purchase, upsell, cross-sell, and customer lifetime value expansion
- Establish performance frameworks connecting digital investments to incrementality, ROI, ROAS, CAC efficiency, conversion rate, retention, customer lifetime value, and revenue contribution
- Identify and prioritize growth opportunities using customer behavior, sales funnel performance, channel data, e-commerce analytics, and profitability
- Build executive-level business cases for digital growth initiatives
- Lead external partners and vendors supporting e-commerce optimization, UX/UI improvements, measurement, personalization, automation, and demand generation
- Provide strategic direction to cross-functional teams while guiding execution and evaluating tradeoffs
- Manage 2–3 direct reports responsible for scaling digital growth initiatives
- Lead front-end e-commerce growth strategy, including site experience, conversion pathways, product discovery, digital merchandising, offers, lead capture, and sales enablement
- Own the e-commerce optimization roadmap
- Optimize digital sales experiences across owned platforms, retailer environments, microsites, and other digital touchpoints
- Lead full-funnel demand generation, marketing automation, CRM, and sales-enabled nurture programs
- Develop post-sale programs for onboarding, product education, accessory adoption, service engagement, replenishment, loyalty, upsell, and cross-sell
- Lead UX/UI optimization and conversion-oriented customer experience improvements
- Establish A/B testing, multivariate testing, personalization, offer testing, landing page optimization, and journey experimentation roadmaps
- Define measurement strategies and reporting connecting digital programs to revenue, qualified demand, conversion, cost efficiency, retention, and customer lifetime value
- Partner with analytics and finance on attribution, incrementality, test design, revenue contribution, and ROI
- Build executive dashboards and performance narratives with recommended actions
- Make data-driven investment recommendations across digital media, e-commerce, automation, content, personalization, and conversion optimization
Requirements
What you’ll need- Bachelor’s degree in Marketing, Business, Digital Commerce, Data Analytics, or related field required
- 8 to 10+ years of progressive experience in digital growth, demand generation, digital marketing, lifecycle marketing, sales enablement, or related commercial growth roles
- Senior-level experience with digital sales automation platforms, conversion optimization, UX/UI strategy, digital merchandising, front-end e-commerce platforms, and customer experience improvement
- Proven track record using data-led strategies to deliver measurable incrementality, ROI, revenue growth, conversion improvement, customer retention, or lifetime value expansion
- Strong foundation in demand generation, including full-funnel planning, lead capture, nurture, qualification, conversion, and sales alignment
- Demonstrated experience using marketing automation to drive customer engagement, post-sale revenue, repeat purchase, upsell, cross-sell, retention, and lifecycle value
- Experience with Google Analytics, Power BI, CRM reporting, e-commerce dashboards, testing tools, and attribution platforms
- Proven UX/UI capability, including evaluating digital experiences, identifying conversion barriers, prioritizing improvements, and partnering with design and technical teams
- Strong understanding of paid, owned, earned, CRM, automation, e-commerce, and digital sales channels
- Experience building executive-level business cases, performance readouts, and data-grounded growth recommendations
- Ability to collaborate with Sales, Product, Finance, Merchandising, IT, Analytics, and Customer Care
- Strategic, technical, and analytical depth to guide execution, troubleshoot issues, and evaluate performance drivers
- Excellent communication, influence, and stakeholder management skills in a matrixed organization
- Must be legally authorized to work in the United States; visa sponsorship is unavailable
- Ability to travel 5–10% for business and customer meetings, events, or similar
Benefits
Comp & perks- Medical, dental, and vision plan
- 401(k)
- Casual corporate environment and dress for your day
- Onsite café serving breakfast and lunch
- Caribou Coffee onsite
- Complimentary use of onsite fitness facility
- Mental health and financial health resources
- 20 hours of paid volunteer time
- Flexible summer hours, including early Friday departure
- Incentive program based on individual and organizational performance
- Early wage access through the DailyPay app
