Tucows Domains

Engineering Manager

• Lead, mentor, and develop a team of engineers through recruiting, hiring, regular one-on-ones, feedback, career development, and performance management
• Own day-to-day engineering execution, including planning, prioritization, technical delivery, release coordination, and resolving blockers
• Provide hands-on technical leadership through architecture discussions, code reviews, troubleshooting, and contributions to production code
• Lead technical design and architecture decisions for the team's services, partnering with engineering leadership on broader platform strategy and cross-system initiatives
• Translate business and product requirements into actionable technical plans, balancing roadmap delivery, technical debt, and operational priorities
• Oversee the design and maintenance of services, applications, APIs, database schemas, and integrations
• Lead complex initiatives across multiple applications and services, coordinating dependencies with Product, Operations, QA, Design, and other teams
• Drive improvements in system reliability, performance, security, observability, and maintainability
• Lead technical incident response, root cause analysis, and continuous improvements to system reliability
• Establish and improve engineering practices, including automated testing, CI/CD, documentation, code quality, and release processes
• Leverage AI-assisted development tools to improve engineering productivity, code quality, testing, and development workflows, while encouraging responsible adoption across the team
• Establish clear engineering goals and use delivery, quality, and reliability indicators to drive continuous improvement
• Develop technical ownership within the team, balancing hands-on involvement with effective delegation and mentorship
• Communicate engineering progress, technical decisions, risks, and operational concerns clearly to stakeholders

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Engineering Manager