Program Manager, Digital

Tuesday

. Own the day-to-day execution and operational performance of the myTuesday digital patient access program .

Posted 9/16/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in program management and operational performance within digital health initiatives, leveraging strong organizational, problem-solving, and communication skills to enhance patient access and experience. Proficient in data analysis and vendor relationship management to drive operational effectiveness and accountability.

Highest-signal resume keywords

Program ManagementOperational PerformanceData AnalysisVendor Relationship ManagementProblem-Solving

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Program ManagementProject ManagementData AnalysisOperational WorkstreamsProcess ImprovementInventory ManagementForecastingWorkflow AutomationPatient Experience EnhancementTechnical Troubleshooting

Soft Skills

Strong CommunicationOrganizational SkillsOwnership and AccountabilityAdaptabilityStakeholder Management

Industry Keywords

Healthcare OperationsDigital HealthHealthcare TechnologyTechnology-Enabled ServicesPatient Access

About the role

Key responsibilities & impact

Own the day-to-day execution and operational performance of the myTuesday digital patient access program
Maintain visibility across device deployment, replacements, returns, inventory, and vendor-managed workflows
Serve as the primary day-to-day owner of key vendor relationships
Establish expectations, monitor vendor performance, address issues, and hold partners accountable
Translate program goals and priorities into operating plans, processes, and measurable actions with Product and Operations
Monitor inventory, utilization, and anticipated patient demand to forecast future needs and address capacity risks
Establish visibility into patient adoption and utilization, inventory, vendor performance, and operational effectiveness
Use program data and operational insights to identify trends, risks, and opportunities and improve performance
Strengthen, standardize, document, and appropriately automate operational workflows
Drive operational readiness for program changes or expansion
Identify operational issues and process gaps and coordinate timely resolution across teams
Periodically assist patients with device setup or troubleshooting
Use patient feedback to improve program operations and patient experience
Support additional program management and cross-functional Product organization initiatives

Requirements

What you’ll need

Bachelor’s degree required, preferably in business, healthcare administration, operations, technology, or a related field
3+ years of professional experience in program management, business operations, product operations, healthcare operations, project management, or a related field
Demonstrated ability to independently manage programs, processes, or operational workstreams and drive work from planning through execution
Strong organizational and project management skills, with the ability to manage multiple priorities, dependencies, and stakeholders
Strong problem-solving skills and the ability to identify operational gaps, develop practical solutions, and drive issues through resolution
Comfort working with data and reporting to evaluate program performance, identify trends, and inform operational decisions
Strong written and verbal communication skills, with the ability to work effectively with internal stakeholders, external partners, and patients
Strong sense of ownership and accountability, with the ability to proactively identify what needs attention and drive work forward
Comfort working with technology and helping others navigate technical issues when needed
Ability to operate effectively in a fast-paced environment where priorities, programs, and processes continue to evolve
Experience in healthcare, digital health, healthcare technology, or technology-enabled services is preferred

Benefits

Comp & perks

Comprehensive benefits including medical, dental, vision, and life insurance
Paid time off and holidays
Employer 401(K) match
Remote work with multiple onsite sessions each year to maximize collaboration and team building
Dynamic and inclusive team environment
Meaningful mission-driven work
Equal opportunity employer