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Retail Attendant – Full Time Term
Turner Enterprises. Oversee daily Company Store operations while maintaining a professional, welcoming retail environment and exceptional guest service standards .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in retail operations management, including merchandising, sales techniques, and customer service excellence. Proficient in financial operations, cash management, and inventory control within a retail environment.
Highest-signal resume keywords
Retail Operations ManagementCash ManagementInventory Management SoftwareExceptional Guest ServiceLightspeed and Maestro Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
MerchandisingSales ReconciliationBudgetingFinancial ReportingPoint-of-Sale SystemsInventory ControlSales TechniquesData TransferCash Register TransactionsPhysical Retail Duties
Soft Skills
Strong CommunicationOrganizational SkillsProblem-Solving SkillsGuest EngagementFlexibility
Tools & Technologies
LightspeedMaestroComputerized POS SystemsBasic Reporting Tools
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Retail EnvironmentLuxury HotelResort SettingGuest Service StandardsWorkplace Safety Procedures
About the role
Key responsibilities & impact- Oversee daily Company Store operations while maintaining a professional, welcoming retail environment and exceptional guest service standards
- Manage retail transactions in Lightspeed, ensuring accurate financial records and transferring data to Maestro
- Curate merchandise appealing to Vermejo guests and reflecting Vermejo Park Reserve and Ted Turner Reserves brands
- Create merchandise displays that maximize retail space and profitability
- Monitor inventory levels, merchandise turnover, and purchasing needs
- Complete biannual merchandise inventories and ensure accurate accounting and control of retail merchandise
- Increase Reserve revenue through sales techniques, upselling, and guest engagement
- Oversee and perform retail sales transactions and cash management activities
- Monitor cash register transactions, resolve discrepancies, reconcile and record cash receipts, and prepare sales reports
- Monitor retail sales performance and communicate financial or operational concerns to department leadership
- Ensure vendor invoices are processed accurately and paid timely
- Support special events, holiday events, group activities, and vendor and supplier interactions
- Coordinate welcome gifts and departure gifts
- Coordinate the purchase of uniforms for Vermejo hospitality staff
- Review Company Store policies and procedures and recommend updates
- Respond to guest inquiries, resolve concerns, and escalate issues as appropriate
- Coordinate shipping and delivery of merchandise and other items to guests
- Monitor store cleanliness and ensure equipment and facilities remain in good repair
- Provide Front Desk coverage and assist with reservation calls as needed
- Collaborate with the Rooms Department Manager on special projects and operational priorities
- Maintain compliance with Company and Reserve policies and procedures
- Work evenings, weekends, holidays, and extended hours as operational needs require
- Perform other duties as assigned
Requirements
What you’ll need- Minimum of two years of experience in retail operations, including merchandising, sales, and customer service
- Knowledge of retail financial operations, including cash management, budgeting, sales reconciliation, and reporting
- Proficiency with computerized point-of-sale (POS) systems, inventory management software, and basic reporting tools
- Strong communication, organizational, and problem-solving skills, with a commitment to exceptional guest service
- Ability to read, understand, follow, and enforce workplace safety procedures
- Flexibility to work evenings, weekends, holidays, and extended hours as operational needs require
- If operating a vehicle is required, possession of a valid driver’s license or ability to obtain one within 30 days of employment
- Driving record must meet Company and insurance provider standards
- Documentation establishing identity and employment authorization within three days of hire pursuant to federal law
- Preferred: High school diploma or GED
- Preferred: Experience working in a luxury hotel or resort setting
- Preferred: Experience using Lightspeed and Maestro, or similar retail and hospitality management systems
- Ability to live and work in an isolated mountain environment with limited access to shopping, dining, and other services
- Ability to perform physical retail duties, remain on feet for extended periods, and lift and/or move up to 50 pounds
Benefits
Comp & perks- Housing: Yes
- Medical, dental, and vision insurance
- Basic life insurance
- Short-term disability
- 401(k) plan with matching contributions
- Paid time off
- Paid holidays
- Company housing: single- and double-bedroom dorm room style housing, subject to availability
- Full-time benefits package
- Smoke-free/drug-free workplace