Account Manager – Federal Civilian & Defense Accounts

Turning Point Global Solutions

. Serve as the primary, trusted point of contact for assigned federal accounts, including DoS, DHS, DHA, and others .

Posted 9/15/2026full-timeWashington, DC • District of Columbia • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in account management and client relationship building within federal government sectors, particularly with agencies such as DoS, DHS, and DHA. Possesses strong communication skills and an active network of federal contacts to support business development and capture efforts.

Highest-signal resume keywords

Account Management ExperienceFederal Government Client SupportActive Secret Security ClearanceRelationship-Building SkillsClient Management Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Client Relationship ManagementProposal SupportContract MonitoringAccount Expansion IdentificationSystems Integration

Soft Skills

Communication SkillsTrust-BuildingAdvocacy

Tools & Technologies

GSA ScheduleGWACsIDIQs

Certifications & Qualifications

Master's DegreeRelevant Certification

Industry Keywords

Health ITCybersecurityProfessional ServicesFederal Telecom Management

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Serve as the primary, trusted point of contact for assigned federal accounts, including DoS, DHS, DHA, and others
Cultivate deep, ongoing relationships with program managers, contracting officers, and end users
Work with the Business Development team to align messages and solutions with customers' mission and program goals
Maintain regular client touchpoints to monitor agency priorities, pain points, and satisfaction
Act as the client's internal advocate by coordinating with delivery and program teams
Identify account expansion opportunities and support broader pipeline development and capture efforts
Monitor task orders, contract vehicles such as GSA Schedule, GWACs, and IDIQs, and upcoming re-competes
Support proposal and capture teams with client insight, relationship access, and past performance context
Provide regular account health updates and relationship status reports to leadership

Requirements

What you’ll need

10+ years of account management or client relationship experience supporting federal government clients
Required: prior, direct experience personally supporting the Department of State, DHS, DHA, or a closely related agency, with firsthand exposure to the agency's mission, stakeholders, and working environment
Excellent relationship-building, communication, and client-management skills, with the ability to build lasting trust with senior government stakeholders
Active Secret security clearance required at time of application; must be able to maintain clearance eligibility
Ability to work on-site/hybrid within the Washington, DC metro area
Existing, active network of federal contacts within DoS, DHS, DHA, or adjacent agencies
Background in client/account management within health IT, cybersecurity, professional services, or a relevant vertical serving these agencies
Master's degree or relevant certification is preferred
Federal telecom management experience preferred
Systems integration experience is a plus

Benefits

Comp & perks

Competitive salary with annual performance bonuses and annual merit increases
Comprehensive health benefits fully funded by the company for employees
401(k) retirement plan with company match
Paid time off plus holidays
Professional development opportunities
Collaborative and inclusive work culture