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Legal Operations Lead
Twelve Labs. Own Legal intake, triage, matter tracking, workflow administration, and status reporting .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in legal operations, including matter tracking, compliance management, and process automation. Proficient in managing corporate governance and supporting legal technology initiatives while ensuring adherence to privacy and security standards.
Highest-signal resume keywords
Legal Operations ExperienceContract Lifecycle Management (CLM)Project Management SkillsCorporate Governance RecordkeepingCompliance Program Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Matter TrackingWorkflow AdministrationProcess DesignContract Repository ManagementCompliance Calendar MaintenancePolicy Inventory ManagementDocument ManagementData TrackingLegal Playbook DevelopmentTraining Material Creation
Soft Skills
Attention to DetailGood JudgmentAutonomous WorkCross-Functional CollaborationCommunication Skills
Tools & Technologies
SpotDraftIroncladDocuSignHubSpotCarta
Certifications & Qualifications
Paralegal CertificateProject Management CredentialLegal-Ops Certification
Industry Keywords
Corporate GovernanceComplianceSOC 2CMMCGDPRPrivacySecurityAI GovernanceAccessibility ComplianceVenture-Backed Companies
About the role
Key responsibilities & impact- Own Legal intake, triage, matter tracking, workflow administration, and status reporting
- Replace repetitive manual work with standardized workflows, self-service tools, or automation
- Serve as operational owner of the existing CLM
- Lead requirements gathering for future legal technology
- Maintain corporate records, governance calendars, and support board/committee meetings, filings, and entity administration
- Maintain a consolidated compliance calendar covering policies, training, audits, certifications, filings, assessments, and recurring reviews
- Coordinate compliance projects across Legal, Security, Engineering, Product, Finance, People, and other operational owners
- Support legal and administrative components of SOC 2, CMMC, privacy, accessibility, AI governance, and similar initiatives
- Maintain policy inventories, review cycles, approval records, version histories, and employee acknowledgments
- Maintain Legal playbooks, standard operating procedures, decision trees, training materials, precedents, and internal guidance
- Coordinate cross-functional Legal projects and document decisions, owners, deadlines, and follow-up actions
- Serve as point of contact for Legal processes, intake, contract status, signatures, records, and documentation
- Train employees on Legal systems and workflows
Requirements
What you’ll need- 5+ years in legal operations, senior paralegal, corporate governance, contract operations, or compliance operations
- Ideally, experience in-house at a tech/software/AI company
- Track record of designing and owning processes
- Experience with a CLM or matter-management system
- Experience with contract repositories, metadata, and renewals
- Experience with corporate governance recordkeeping
- Experience tracking outside-counsel budgets, invoices, or matter data
- Strong project management across functions
- High attention to detail and good judgment on when to escalate to an attorney
- Comfort with confidential and privileged information
- Ability to work autonomously while keeping Legal leadership informed
- Paralegal certificate, project management credential, or legal-ops certification (preferred)
- Experience with SpotDraft, Ironclad, DocuSign, HubSpot, Carta, or similar applications (preferred)
- Experience supporting privacy, security, AI, or accessibility compliance programs, including SOC 2, CMMC, or GDPR (preferred)
- Experience supporting an international business or venture-backed Series B/C company (preferred)
- Ability to travel up to 10% annually
- Ability to participate in on-site interviews and/or in-person onboarding processes as required
Benefits
Comp & perks- An open and inclusive culture and work environment
- Work closely with a collaborative, mission-driven team on cutting-edge AI technology
- Full health, dental, and vision benefits
- Extremely flexible PTO and parental leave policy
- Office closed the week of Christmas and New Years
- Monthly wellness stipend
- Annual Learning & Development stipend
- Global offices in San Francisco and Seoul
- Coworking office memberships for remote team members
- VISA support where applicable
- Transportation stipend (SF onsite only)
- Daily lunch & dinner provided (SF onsite only)
- Equity