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twelveNYC

Account Director

twelveNYC

. Proactively manage all new client briefs through production.

Posted 10/1/2026full-timeLondon • United KingdomLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management and client relationship development within the beauty, fashion, and luxury industries, leveraging analytical skills and AI tools to drive business growth and enhance operational efficiency.

Highest-signal resume keywords
Project ManagementClient Relationship DevelopmentAI Tools ApplicationStrategic AnalysisNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Client Brief ManagementRFP and Tender SubmissionsData AnalysisSales Strategy DevelopmentBusiness Development
Soft Skills
Creative Problem-SolvingProactive AttitudeAttention to DetailOrganizational SkillsCollaborative Work
Tools & Technologies
AI ToolsClaudeChatGPTGemini
Industry Keywords
Beauty IndustryFashion IndustryLuxury IndustryPremium DrinksJewelleryWatches

About the role

Key responsibilities & impact
  • Proactively manage all new client briefs through production.
  • Manage daily external client communication relating to active briefs through production.
  • Coordinate internal communications related to client activity with development, creative, and production teams.
  • Lead project management of internal partners to meet expected response times and client ASLs.
  • Track and cultivate new business activity, engaging prospective clients to develop partnerships and identify growth opportunities.
  • Provide weekly status updates to stakeholders.
  • Nurture new business relationships through meetings, calls, and follow-ups to secure long-term partnerships.
  • Define and implement tailored client strategies to identify growth opportunities, address client-specific challenges, and exceed sales and account targets.
  • Identify and analyze needs, gaps, and opportunities within clients’ supply bases to generate additional business.
  • Lead RFP and tender submissions and deliver competitive proposals.
  • Monitor industry trends and client feedback to inform strategy and maintain competitive solutions.
  • Leverage AI to improve process efficiency and automation while preserving creativity, judgment, and original thinking.

Requirements

What you’ll need
  • 8yrs+ experience in a similar role within the beauty, fashion or luxury industry.
  • Highly analytical with the ability to think strategically and be a confident decision maker
  • Ability to travel within the EU
  • Fluency in English, with additional languages a bonus (French, Spanish, Italian, Mandarin or Cantonese)
  • Ability to manage multiple clients and multiple tasks efficiently in a professional and respectful manner.
  • Working knowledge of AI tools (i.e. Claude, ChatGPT, Gemini), with the ability to apply them to streamline workflows, strengthen analysis, and improve business outcomes.
  • Proactive, can-do attitude
  • Creative problem-solving ability and autonomy
  • Highly numerate
  • Meticulous attention to detail
  • Passion for Beauty, Fashion, and Luxury Industry, including Premium Drinks, Jewellery, and Watches
  • Negotiation skills
  • Ability to work collaboratively and autonomously
  • Organised and methodical

Benefits

Comp & perks
  • Full-Time Benefits (Medical, Dental, Vision, Disability, Life)
  • Hybrid work environment
  • Mental Health Mondays: Once a month our offices close globally (that's an additional 12 days per year)
  • Generous Paid Time Off -- Including your birthday, personal days, and time off around holidays
  • Paid Parental Leave
  • Family planning and wellness benefits
  • Summer Fridays
  • Discretionary Bonuses