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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in solution selling and technical sales within the CPaaS and SaaS domains, with a strong focus on customer acquisition and managing complex sales cycles. Proven ability to collaborate across teams and leverage analytical strategies to drive business growth and deliver market-driven results.
Highest-signal resume keywords
Solution SellingTechnical SaaS SalesCustomer AcquisitionAnalytical Account DevelopmentContract Negotiation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ForecastingBusiness DevelopmentContract DesignData AnalysisTechnical Solutions SellingMulti-ThreadingOutbound ProspectingMarket-Driven ResultsProject ManagementSales Strategy Development
Soft Skills
Excellent Communication SkillsEntrepreneurial MindsetCollaborationConsultative SellingInterpersonal Skills
Tools & Technologies
SalesforceTwilio API PlatformFinancial ModelingCPaaS SolutionsSaaS Platforms
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
CPaaSSaaSTelecomMid-MarketEnterprise AccountsDevOpsFintechAdvertising OptimizationInvestment BankingGlobal Communications
About the role
Key responsibilities & impact- Lead prospecting, solution selling, and closing new business opportunities across Twilio Messaging, Voice, and Email products
- Expand Twilio’s messaging business with mid-market and enterprise companies in the High Tech vertical
- Drive new customer acquisition with an iACV quota
- Own analytical and consultative sales cycles in competitive vendor sourcing processes
- Understand customer business and technical requirements and design solutions using Twilio’s communications API platform
- Work with Finance, Legal, Pricing, and Operations to design mutually beneficial contracts
- Present complex contractual, technical, and financial details to prospects
- Manage multiple projects and deals simultaneously
- Develop long-range territory strategies and sales plans with Sales, Services, Product, and Finance
- Represent customer needs to Product and Carrier Relations teams
- Maintain CPaaS industry knowledge and track industry initiatives and capabilities
- Generate and maintain accurate pipeline and forecasts in Salesforce
- Collaborate with team members and peers to share best practices
Requirements
What you’ll need- 8 years of tech sales experience, with a minimum of 6 years in a closing role
- Direct selling experience with technical SaaS or CPaaS
- Experience in solution selling and multi-threading
- Outbound prospecting into new accounts
- Experience bringing in Mid-Market and Enterprise accounts
- Technical solutions selling experience with customers and prospects
- Ability to work with business and highly technical leaders
- Analytical account development strategy using data to find opportunities and prove value
- Track record of managing business forecasts and financial models
- Entrepreneurial mindset and ability to define processes and build programs
- Record of delivering market-driven results, especially to scale and enterprise customers
- Excellent verbal and written communication skills in English
- Bachelor’s Degree or equivalent years of experience
- Desired: experience with telecom companies, CPaaS, SMS aggregators, carriers, or global communications platforms
- Desired: quantitative-industry expertise in DevOps, Fintech, advertising optimization, investment banking, security, or commodity trading
- Desired: software, SaaS, CPaaS, or PaaS selling experience
- Role is open to candidates outside California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State
Benefits
Comp & perks- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- Retirement savings program
- Equity plan eligibility
- Commissions
- Health care insurance
- 401(k) retirement account
- Paid sick time
- Paid personal time off
- Paid parental leave
- Volunteering and donation support
- Remote-first work
- Approximately 20% travel to connect with customers and colleagues in person
