Carrier Deal Desk Manager

Twilio

. Lead financial diligence for complex and high-value carrier agreements and wholesale transactions across AMER .

Posted 9/29/2026full-timeRemote • United StatesSeniorLead💰 $96,640 - $142,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in financial modeling, deal structuring, and risk assessment within complex commercial agreements. Proven ability to influence stakeholders and establish financial guardrails while coaching junior analysts.

Highest-signal resume keywords

Financial Modeling SkillsDeal StructuringRisk AssessmentStakeholder InfluenceCoaching Analysts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial DiligencePricing EvaluationMargin AnalysisCash Flow Impact AssessmentDeal ModelingNegotiation StrategyAnalytical Standards EstablishmentSupplier Economics EvaluationNonstandard Commercial Risk MitigationPerformance Tracking

Soft Skills

Clear CommunicationInfluencing SkillsCoaching Ability

Tools & Technologies

SalesforceCRM SystemsCLM SystemsEnterprise Financial SystemsOracle

Industry Keywords

Commercial FinanceStrategic FinanceProcurement FinanceTelecommunications CarriersCPaaSWholesale MessagingCarrier Relations

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Lead financial diligence for complex and high-value carrier agreements and wholesale transactions across AMER
Evaluate pricing, margin, regulatory pass-through fees, commitments, payment terms, cash flow impacts, and financial exposure
Build and review deal models and scenarios under changing volume, traffic mix, rates, and assumptions
Recommend deal structures and negotiation guardrails
Partner with Carrier Relations, Routing Operations, and other stakeholders on financial deal decisions
Document trade-offs and move deals through approval processes
Escalate material exceptions to executive committees with recommendations
Establish and maintain financial guardrails, approval standards, and deal analysis practices
Translate requirements into CRM, CLM, and enterprise workflow controls
Track commitments and deal assumptions after signature and identify emerging exposure
Use actual performance to improve future deal decisions and guardrails
Identify recurring deal themes, risks, and opportunities and improve policy, process, and commercial strategy
Coach senior analysts on modeling, financial judgment, and executive recommendations
Partner with the Finance Director to develop the Carrier Deal Desk

Requirements

What you’ll need

8+ years in commercial finance, strategic finance, procurement finance, pricing, Deal Desk, or a related analytical role involving complex commercial agreements
Strong financial modeling skills
Ability to independently evaluate supplier economics, test assumptions, assess risk, and recommend actions
Experience leading financial strategy for high-stakes vendor negotiations
Experience structuring pricing, volume commitments, cash flow terms, and mitigating nonstandard commercial risks
Ability to influence senior stakeholders and communicate financial trade-offs clearly
Experience establishing analytical standards, financial guardrails, or approval processes
Experience coaching other analysts as a senior individual contributor
Strong working knowledge of Salesforce or similar workflow systems and enterprise financial systems
Oracle experience is a plus
Experience with telecommunications carriers, CPaaS, wholesale messaging or voice, or carrier relations is strongly preferred
Spanish or Portuguese language skills are a plus

Benefits

Comp & perks

Competitive pay
Generous time off
Ample parental and wellness leave
Healthcare
Retirement savings program
Equity plan eligibility
Corporate bonus plan eligibility
401(k) retirement account
Paid sick time
Paid personal time off
Paid parental leave
Volunteering and donation support
Remote-first work arrangements