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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in executive support, project management, and cross-functional collaboration, with a strong focus on optimizing processes and enhancing team efficiency. Proficient in managing complex calendars, organizing events, and facilitating communication across teams.
Highest-signal resume keywords
Executive SupportProject ManagementCross-Functional CollaborationEvent PlanningCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Calendar ManagementTravel CoordinationExpense PreparationContract ManagementProcurement ProcessesBusiness WorkflowsMeeting FacilitationProcess ImprovementProject TrackingAI Productivity Tools
Soft Skills
Attention to DetailIntegrityDiscretionRelationship BuildingOrganizational Skills
Tools & Technologies
ZoomG-Suite
Industry Keywords
High Tech IndustryBusiness Operating CadencesQuarterly Business ReviewsLong Range Planning
About the role
Key responsibilities & impact- Provide proactive calendar support and manage multiple deliverables with competing deadlines
- Partner with executives to drive execution on team initiatives supporting business priorities
- Serve as a point person for executives’ direct reports and administrative business partners
- Manage complex executive travel, prepare expenses, and organize special events, team activities, and meetings
- Research, coordinate participants, prepare materials, and manage logistics
- Manage complex calendars, prioritize meeting requests, and make decisions on behalf of executives
- Build relationships across executives’ teams and address difficult situations
- Draft presentations and executive communications
- Take meeting minutes and track actions
- Manage meeting topics, agendas, presenters, and meeting time
- Drive accountability for team project deliverables and maintain project trackers
- Identify process improvements and optimize efficiency
- Lead end-to-end planning and execution of executive offsites and strategic team gatherings, including budgeting, venue sourcing, agenda creation, and stakeholder coordination
Requirements
What you’ll need- 5+ years’ experience supporting executives in a fast-paced environment within the High Tech industry
- Ability to make good decisions in a fast-paced environment with changing priorities
- Superior attention to detail and high level of integrity and discretion in handling confidential information
- Strong verbal and written communication skills
- Excellent organizational skills
- Demonstrated ability to build cross-functional relationships and partner closely with leaders
- Ability to keep multiple teams and projects on track in parallel
- Ability to plan and facilitate virtual, in-person, or hybrid leadership summits and team-building events
- Experience with contract management, procurement processes, and general business workflows
- Proficiency with common administrative tools, including Zoom and G-Suite
- Some experience using AI for productivity gains
- Internal communications experience is desired
- Bachelor’s Degree/Diploma in Business, Sales, or Communications is desirable but not mandatory
- Experience planning and preparing for business operating cadences such as Quarterly Business Reviews or Long Range Planning meetings is desired
Benefits
Comp & perks- Generous time-off
- Ample parental and wellness leave
- Healthcare insurance
- Retirement savings program
- 401(k) retirement account
- Paid sick time
- Paid personal time off
- Paid parental leave
- Potential eligibility for Twilio’s equity plan
- Potential eligibility for corporate bonus plan
- Volunteering and donation support
- Remote-first work
- Approximately 5-10% travel to connect in person
