Executive Communications Director – Chief Product & Technology Officer

Twilio

. Execute an annual executive communications strategy and plan positioning the Chief Product & Technology Officer as the leader behind Twilio’s innovation story .

Posted 9/16/2026full-timeRemote • California • United StatesLead💰 $171,120 - $251,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in executive communications, with a strong focus on crafting strategic messaging for C-level executives and driving thought leadership initiatives. Proficient in cross-functional collaboration and project management within the tech industry, with a proven ability to synthesize complex topics into engaging content.

Highest-signal resume keywords

10+ Years Experience In Communications3+ Years In Executive Communications RoleStrong Executive PresenceExcellent Project Management SkillsExperience In External-Facing Thought Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content DevelopmentExecutive MessagingSlide Deck CreationWriting For C-Level ExecutivesEditing SkillsStorytelling SkillsChange Management CommunicationsSynthesis Of Complex TopicsStrategic CommunicationsThought Leadership

Soft Skills

Cross-Functional CollaborationBusiness AcumenInfluencing SkillsRelationship BuildingCommunication Strategy

Industry Keywords

Tech IndustryR&D LeadershipCorporate CommunicationsProduct MarketingInternal CommunicationsGTMPRBuilder CultureExecutive PresenceAudience Engagement

About the role

Key responsibilities & impact

Execute an annual executive communications strategy and plan positioning the Chief Product & Technology Officer as the leader behind Twilio’s innovation story
Write content from Twilio’s CPTO, including keynotes, internal presentations, blogs, press, and social media
Partner with Product Marketing and Corporate Communications on communications presenting Twilio’s innovation story through R&D leaders
Propose thought-leadership opportunities to elevate R&D leadership visibility
Develop content representing R&D at quarterly Company All Hands and other companywide meetings
Drive communications for change-management initiatives within R&D
Develop content for R&D communications and events supporting Twilio’s Builder culture
Build and maintain relationships with Twilio’s Management Team, R&D Leadership, Corporate Communications, Product Marketing, and other partners
Serve as the trusted communications partner to the Chief Product & Technology Officer
Support selected R&D initiatives and leadership communications internally and externally

Requirements

What you’ll need

10+ years experience in communications, including a minimum 3 years in a dedicated executive communications role
5+ years in the tech industry
Experience writing for, working directly with and influencing CEOs, C-level executives, and SVPs
Strong executive presence and ability to advise on communications strategy to all levels of the organization
Strong cross-functional collaboration skills across R&D, GTM, Marketing, HR, PR, and Internal Comms teams
Excellent project management skills
Strong business acumen with exemplary editing and writing skills
Experience in external-facing thought leadership, including blogs, event keynotes, and social media
Proficiency in creating slide decks for large audience presentations
Ability to synthesize complex topics such as AI, data, and product strategy into compelling, digestible content
Exceptional writing and storytelling skills for clear, engaging, and strategic executive messaging
Approximately 25% travel anticipated

Benefits

Comp & perks

Competitive pay
Generous time off
Parental leave
Wellness leave
Healthcare
Retirement savings program
Health care insurance
401(k) retirement account
Paid sick time
Paid personal time off
Paid parental leave
Potential eligibility for Twilio’s equity plan
Potential eligibility for Twilio’s corporate bonus plan
Support for employee volunteering and donation efforts