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Twilio

Payroll Analyst II, US and Mexico Payroll

Twilio

. Process multi-state US biweekly payroll within Workday, ensuring accurate calculations and data integrity .

Posted 10/28/2026full-timeRemote • MexicoMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in processing multi-state US payroll within Workday, ensuring compliance with statutory laws and the Fair Labor Standards Act. Proficient in payroll audits and maintaining strong communication with stakeholders to support cross-border payroll operations.

Highest-signal resume keywords
Workday Payroll ProcessingUS Payroll ProcessingPayroll Compliance KnowledgeIntermediate Excel ProficiencyPAYO Certification FPC or CPP

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Payroll ProcessingPayroll AuditsData IntegrityStatutory Laws KnowledgeFair Labor Standards Act Knowledge
Soft Skills
Excellent Written CommunicationExcellent Verbal CommunicationRelationship BuildingProblem Solving
Tools & Technologies
ServiceNowADP Smart ComplianceOSV Sphere
Certifications & Qualifications
PAYO Certification FPCPAYO Certification CPP
Industry Keywords
Multi-State PayrollBiweekly PayrollCross-Border PayrollPayroll Vendor Coordination

Tech Stack

Tools & technologies
ServiceNow

About the role

Key responsibilities & impact
  • Process multi-state US biweekly payroll within Workday, ensuring accurate calculations and data integrity
  • Coordinate with the local payroll vendor to validate inputs, review outputs, and ensure compliant payroll delivery for Mexico
  • Provide operational coverage and backup support across Americas regional payroll cycles as needed
  • Perform detailed biweekly payroll audits alongside US team members
  • Build positive working relationships with internal stakeholders through timely payroll support and operational feedback
  • Resolve employee inquiries submitted through ServiceNow, meeting established SLAs
  • Support US and Mexico payroll operations and bridge cross-border payroll processes

Requirements

What you’ll need
  • 3+ years of experience processing payroll for the US
  • Previous Workday Payroll processing experience
  • Knowledge of payroll processes, statutory laws, and Fair Labor Standards Act
  • Excellent written and verbal communication skills in English
  • Intermediate Excel proficiency
  • PAYO certification FPC or CPP desired
  • ADP Smart Compliance or OSV Sphere (or similar platform) experience desired

Benefits

Comp & perks
  • Competitive pay
  • Generous time off
  • Parental leave
  • Wellness leave
  • Healthcare
  • Retirement savings program
  • Remote-first work
  • Approximately 5% travel to connect in person
  • Support for employee volunteering and donation efforts