Principal Presales Engineer

Twilio

. Partner with Account Executives on opportunity qualification, demonstrations, Proof-of-Concepts, RFPs, design documentation, technical presentations, and enablement sessions .

Posted 9/30/2026full-timeRemote • United StatesLead💰 $138,872 - $192,880 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Solutions Engineering with a strong focus on customer engagement, technical presentations, and innovative solution design. Proficient in backend and web development technologies, with a proven ability to communicate complex technical concepts effectively.

Highest-signal resume keywords

Solutions EngineeringTechnical PresentationsBackend TechnologiesCustomer-Focused Problem-SolvingCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

JavaC#Node.jsPythonPHPJavaScriptHTML/CSSReactVue.jsAngular

Soft Skills

Excellent CommunicationTime ManagementPrioritizationCustomer EngagementProblem-Solving

Tools & Technologies

REST APIsTwilio Communications Products

Industry Keywords

Solutions EngineeringPresalesTechnical ProductsCustomer-Facing ExperienceArchitectural Decisions

Tech Stack

Tools & technologies

AngularJavaJavaScriptNode.jsPHPPythonReactVue.js

About the role

Key responsibilities & impact

Partner with Account Executives on opportunity qualification, demonstrations, Proof-of-Concepts, RFPs, design documentation, technical presentations, and enablement sessions
Lead technical discovery sessions with customers
Build and present complex presentations and product demonstrations for Twilio Communications Products
Establish trusted-advisor relationships with customers
Introduce innovative solutions and architectures
Contribute to the Solutions Engineering community through knowledge sharing
Construct demonstration materials and reusable presentations
Drive the technical side of opportunities autonomously
Provide leadership and deal support within the Solutions Engineer organization
Drive the design and execution of medium to large projects
Participate in architectural decisions and coordinate with product and other Twilio teams

Requirements

What you’ll need

Minimum of 8 years in a solutions engineering (presales) role specializing in the sale of complex technical products, or 10+ years of professional experience supporting technical products with customer-facing experience, particularly in delivery or consulting
Excellent communication and presentation skills
Ability to communicate complex topics to multiple audience levels
Ability to understand customers’ communications needs and guide them to technical solutions
Customer-focused problem-solving skills
Excellent time management and prioritization skills
Previous software development experience in backend technologies (Java, C#, Node.js, Python, PHP), web development (JavaScript, HTML/CSS, React, Vue.js, Angular), or REST APIs
Bachelors and/or Masters degree in a technical discipline, or equivalent practical experiences
Must be eligible to work in the United States based on the Remote - US location

Benefits

Comp & perks

Competitive pay
Generous time off
Parental leave
Wellness leave
Healthcare
Retirement savings program
Equity plan eligibility
401(k) retirement account
Paid sick time
Paid personal time off
Paid parental leave
Commission eligibility
Approximately 25% travel opportunities to connect in person with customers and colleagues
Support for employee volunteering and donation efforts