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Twilio

Sales Development Representative

Twilio

. Break into new companies and markets using a multi-channel, value-based approach .

Posted 11/3/2026full-timeRemote • United StatesMid-LevelSenior💰 $26 - $36 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in generating new business opportunities through a multi-channel approach, leveraging tools like Salesforce and Outreach. Exhibits strong relationship-building skills and a goal-oriented mindset to drive awareness of Twilio’s communications platform.

Highest-signal resume keywords
Salesforce ProficiencyOutbound CallingPersonalized Email OutreachSocial SellingBusiness Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
SalesforceOutreachSales NavigatorBusiness DevelopmentMarket Research
Soft Skills
Goal-OrientedCreative Problem SolvingResilienceTeam CollaborationAdaptability
Tools & Technologies
SalesforceOutreachSales Navigator
Industry Keywords
Customer-Facing ExperienceMulti-Channel ApproachValue-Based SellingSales PipelineAccount Strategies

About the role

Key responsibilities & impact
  • Break into new companies and markets using a multi-channel, value-based approach
  • Build relationships and drive awareness of Twilio’s communications platform
  • Complete Twilio’s SDR onboarding and use provided training and insights to contact prospects
  • Achieve and exceed monthly goals for generating new business opportunities
  • Research accounts and determine how Twilio’s solutions can provide value
  • Execute outbound calls, personalized emails, and social selling
  • Master Salesforce, Outreach, Sales Navigator, and other workflow tools
  • Partner with Account Executives on account strategies and territory plans
  • Generate new business opportunities to fuel the sales pipeline
  • Occasionally travel for project or team in-person meetings

Requirements

What you’ll need
  • Growth-oriented and ready to build toward future leadership or customer-facing roles
  • Goal-oriented and biased toward action
  • Willing to exceed expectations through creative, strategic, highly personalized prospect outreach
  • Comfortable with change and a fast-moving environment
  • Enjoys variety and creativity in day-to-day work
  • Demonstrated ability to navigate challenges with resilience
  • Embraces responsibility and enjoys partnering with Account Executives as part of a team
  • Desired: 1+ year of customer-facing experience, but not required
  • Proficiency with or ability to learn Salesforce, Outreach, Sales Navigator, and other sales tools
  • Must reside in the United States, excluding CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, and Washington DC for hiring eligibility

Benefits

Comp & perks
  • Competitive pay
  • Generous time off
  • Ample parental and wellness leave
  • Healthcare insurance
  • Retirement savings program
  • 401(k) retirement account
  • Paid sick time
  • Paid personal time off
  • Paid parental leave
  • Potential eligibility to participate in Twilio’s equity plan
  • Commissions
  • Employee volunteering and donation support