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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Developer Relations and Community Engagement, with a strong focus on mentoring and leading teams. Proven ability to drive cross-functional collaboration and develop metrics-driven strategies to enhance developer experiences.
Highest-signal resume keywords
Developer Relations ExperienceTeam LeadershipCross-Functional CollaborationMentoring SkillsProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Developer EvangelismData-Driven Decision-MakingStorytellingCommunity EngagementEmerging Technology Navigation
Soft Skills
Creative Problem-SolvingAuthentic LeadershipInfluencing SkillsRelationship Building
Tools & Technologies
Project Management ToolsMetrics-Driven Approaches
Industry Keywords
Developer CommunityNorth America Developer LandscapeLatin America Developer LandscapeDeveloper Program Activities
About the role
Key responsibilities & impact- Inspire and equip developers to build with Twilio products and ensure an exceptional developer experience
- Act as an active and authentic leader in the developer community online and offline
- Navigate cross-functional collaboration and align with program and engagement objectives
- Define and own the Developer Evangelism strategy for the Americas region
- Communicate project plans, progress and outcomes to stakeholders across the company
- Practice servant leadership and develop the careers of regional Evangelists
- Define success and expand Evangelism projects, programs and collaboration initiatives through a metrics-driven approach
- Contribute to the Developer Network’s strategy as a member of the extended leadership team
- Report directly to the Director
- Mentor and nurture the next generation of Developer Evangelists
- Partner cross-functionally across Marketing, Product and Sales
- Represent the regional team and work with all levels of Twilio leadership
Requirements
What you’ll need- 8+ years of experience working in Developer Relations, Developer Community and/or related areas
- 3–5 years of team leading or people management experience
- Experience leading initiatives within Developer Relations, Community and/or Developer Marketing
- Experience working cross-functionally across the entire company and at scale
- Experience mentoring and guiding individual contributors
- Experience serving and supporting developer communities with authenticity
- Experience collaborating cross-functionally with sales, support, product, marketing and additional stakeholders
- Creative and collaborative problem-solving skills with a focus on data-driven decision-making
- Storytelling skills to highlight developers building on Twilio and inspire others
- Familiarity with the North America and Latin America developer and industry landscape, including local communities, events and programs
- Familiarity with project management tools and methodologies
- Ability to influence and build effective working relationships across all levels of the organization
- Experience navigating the emerging technology environment
- Understanding of organizing and running developer program activities
- Prior experience leading relevant functions within Developer Relations
- Experience serving developers through Developer Evangelism and/or related Developer Relations functions within a region
- Professional fluency in Spanish or Portuguese is desired
Benefits
Comp & perks- Competitive pay
- Generous time-off
- Ample parental and wellness leave
- Healthcare
- Retirement savings program
- Support for employee volunteering and donation efforts
- Remote-first work
- Approximately 10% travel opportunities for in-person connection
