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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing strategic accounts and leading high-performing teams while driving revenue growth through consultative sales and effective cross-functional collaboration. Proficient in cloud-based solutions and skilled in building relationships with diverse stakeholders.
Highest-signal resume keywords
Account ManagementTeam LeadershipCloud-Based Solutions SalesRevenue ForecastingConsultative Sales
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales NegotiationRevenue TrackingData AnalysisCRM ManagementFiscal PlanningAccount Strategy DevelopmentComplex Deal ExecutionCustomer Data PlatformMessaging ServicesVoice Services
Soft Skills
Excellent Communication SkillsInfluencing SkillsCreative Problem SolvingSelf-StarterRelationship Building
Certifications & Qualifications
BA/BS DegreeMBA (Preferred)
Industry Keywords
IaaSPaaSCPaaSSaaSHigh-Growth BusinessLogisticsFintechAPAC Language ProficiencyCustomer ExperienceExecutive Presence
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Lead relationships with Twilio’s largest customers using messaging, voice, platform email, and customer data platform services
- Protect and grow Twilio’s business across assigned strategic accounts
- Lead, mentor, and scale a high-performing team of full-cycle account executives serving large clients across Japan
- Consult with strategic customers to understand needs and develop plans using Twilio’s platform
- Manage and expand important accounts, including high-growth technology, logistics, and fintech companies
- Develop and execute account strategies to deliver revenue, gross margin, and gross profit results
- Coordinate cross-functional teams across solution engineering, sales development, legal, engineering, security, marketing, and product
- Run disciplined forecasts, achieve goals, and present guidance to executive management
- Conduct consultative sales cycles and champion customer perspectives internally
- Hire and retain diverse talent and support team success and career progression
- Conduct weekly one-to-ones and provide deal guidance, training, and career development
- Help build pipeline and execute complex deals across finance, marketing, and product
- Maintain accurate CRM information and run weekly forecast calls
- Identify and resolve inefficiencies in systems and processes
- Prioritize customer experience and protect the Twilio brand
Requirements
What you’ll need- 6+ years of experience, including 4 years building teams, managing monthly forecasting, supporting fiscal planning, and tracking revenue for major regional accounts
- Consistent track record of exceeding revenue targets and business objectives
- Industry experience selling cloud-based solutions, including IaaS, PaaS, CPaaS, or SaaS
- Experience managing complex sales negotiations
- Highly analytical and data-driven
- Innovative thinker and creative problem solver
- Self-starter able to work with minimal supervision
- Comfortable with ambiguity and cross-functional work in a high-growth business landscape
- BA/BS degree or equivalent required
- MBA is a plus, not required
- Professional-level Japanese speaking is required for external communications
- Business-level English is required for internal communication
- Excellent written and verbal communication skills and strong executive presence
- Ability to influence and build effective working relationships at all organizational levels
- Proficiency in a local APAC language would be beneficial
- Willingness to travel
Benefits
Comp & perks- Competitive pay
- Generous time off
- Ample parental leave
- Wellness leave
- Healthcare
- Retirement savings program
- Volunteering and donation support
- Remote-first work arrangement
- Approximately 35% travel opportunities to connect in person with customers and colleagues