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Twilio

Senior Presales Engineer

Twilio

. Partner with Account Executives on opportunity qualification, demonstrations, Proof-of-Concepts, RFPs, design documentation, technical presentations, and enablement sessions .

Posted 10/13/2026full-timeRemote • United StatesSenior💰 $114,224 - $158,640 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in pre-sales technical solutions, effectively guiding customers through complex product demonstrations and technical presentations. Possesses strong communication skills to engage diverse audiences and a solid understanding of cloud platforms and software development.

Highest-signal resume keywords
Pre-Sales ExperienceTechnical PresentationsCloud Platforms FamiliaritySoftware Development ExperienceCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Technical SalesSolution DesignAPI GuidanceProduct DemonstrationRFP PreparationSales MethodologiesCloud Application ArchitectureTelecom KnowledgeSIP UnderstandingContact Center Experience
Soft Skills
Excellent CommunicationAudience EngagementProblem SolvingRelationship BuildingKnowledge Sharing
Tools & Technologies
Twilio APIsAmazon Web ServicesGoogle CloudMicrosoft Azure
Industry Keywords
TelecomSecurityConsultingTechnical Products

Tech Stack

Tools & technologies
AWSAzureCloud

About the role

Key responsibilities & impact
  • Partner with Account Executives on opportunity qualification, demonstrations, Proof-of-Concepts, RFPs, design documentation, technical presentations, and enablement sessions
  • Lead technical and product sales and recommend best-practice solutions
  • Guide customers on how to use Twilio’s APIs
  • Discover customer technical pain points and design, demonstrate, and present innovative solutions
  • Build and present interactive, complex customer product demonstrations for Twilio Communications Products
  • Build relationships with technical and nontechnical customer stakeholders
  • Identify and solve customer and organizational problems
  • Contribute to the Solutions Engineering community through knowledge sharing, demonstration materials, and reusable presentations

Requirements

What you’ll need
  • 5+ years pre-sales experience selling complex, technical products, or 6+ years of professional experience supporting technical products coupled with customer-facing experience, particularly in delivery or consulting
  • Excellent communication and presentation skills
  • Ability to gain audience confidence and communicate complex topics to multiple audience levels
  • Ability to understand customers’ communications needs and guide them to technical solutions
  • Previous software development experience or working knowledge in one or more relevant areas
  • Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience
  • Familiarity with cloud platforms such as Amazon Web Services, Google Cloud, or Microsoft Azure and cloud application architecture is desired
  • Previous experience in Telecom, SIP, Contact Center, or Security is a plus
  • Experience with sales methodologies is desired
  • Role is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC

Benefits

Comp & perks
  • Competitive pay
  • Generous time off
  • Ample parental and wellness leave
  • Healthcare insurance
  • 401(k) retirement account
  • Paid sick time
  • Paid personal time off
  • Paid parental leave
  • Potential eligibility to participate in Twilio’s equity plan
  • Eligibility to earn commissions
  • Approximately 10% travel opportunities to connect in person
  • Support for employee volunteering and donation efforts