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Twilio

Senior Strategic Account Executive

Twilio

. Lead complex solution selling across Twilio’s Customer Engagement Platform, including Messaging, Voice, Email, Segment CDP, Trust & Identity, and Flex .

Posted 10/23/2026full-timeRemote • United StatesSenior💰 $158,000 - $220,320 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading complex solution selling within the Customer Engagement Platform, leveraging analytical strategies to drive revenue growth and build strategic partnerships in regulated financial services. Proficient in managing enterprise accounts, executing sales strategies, and collaborating across teams to deliver tailored solutions using Twilio’s communications API platform.

Highest-signal resume keywords
Full-Cycle Sales ExperienceTechnical SaaS SellingAnalytical Account DevelopmentEnterprise Account ManagementCross-Product Adoption

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Solution SellingSales ForecastingContract NegotiationData AnalysisRevenue Growth StrategiesCustomer Engagement SolutionsSalesforce ProficiencyQuantitative AnalysisTechnical Requirements DesignMarket-Driven Results
Soft Skills
Excellent Communication SkillsCollaborative TeamworkEntrepreneurial MindsetStrategic ThinkingProject Management
Tools & Technologies
SalesforceTwilio Communications APICPaaS PlatformsFinancial Modeling ToolsContract Management Systems
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
FinTechCPaaSSaaSTelecomFraud PreventionPersonalized EngagementInvestment BankingAdvertising OptimizationSecurityCommodity Trading

About the role

Key responsibilities & impact
  • Lead complex solution selling across Twilio’s Customer Engagement Platform, including Messaging, Voice, Email, Segment CDP, Trust & Identity, and Flex
  • Drive revenue growth and build strategic executive-level partnerships with enterprise financial services and FinTech organizations
  • Navigate use cases including fraud prevention and personalized engagement
  • Collaborate with Product, Compliance, Finance, and Engineering
  • Manage named accounts in regulated verticals and meet revenue and expansion quotas through upsell and cross-sell
  • Own analytical and consultative sales cycles in competitive vendor sourcing processes
  • Understand customer business and technical requirements and design solutions using Twilio’s communications API platform
  • Work with Finance, Legal, Pricing, and Operations to design mutually beneficial contracts
  • Present contractual, technical, and financial details to prospects
  • Manage multiple projects and deals simultaneously
  • Develop long-range territory strategies and sales plans with sales, services, product, and finance teams
  • Represent the customer voice to product and carrier relations teams
  • Maintain knowledge of the CPaaS industry and relevant initiatives and capabilities
  • Generate and maintain pipeline and forecasts using Salesforce
  • Collaborate with team members and peers to share best practices

Requirements

What you’ll need
  • 10 years of full-cycle sales experience
  • Minimum 3 years managing or leading quantitative, highly analytical products or solutions for customers
  • Experience directly selling technical SaaS or CPaaS
  • Technical solutions-selling experience working with real customers
  • Ability to work with business and highly technical leaders
  • Analytical account development strategy using data to find opportunities and prove value
  • Track record of managing business forecasts and financial models
  • Entrepreneurial mindset and appetite to define processes and build programs
  • Record of delivering market-driven results, especially to scale and enterprise customers
  • Excellent verbal and written communication skills in English
  • Bachelor’s Degree or equivalent years of experience
  • Experience managing and growing an enterprise install base
  • Experience driving cross-product adoption across matrixed organizations
  • Experience executing strong QBR strategies to maximize account value
  • Desired: Deep experience working with telecom companies, including CPaaS, SMS aggregators, carriers, or global communications platforms
  • Desired: Domain expertise in a highly quantitative industry such as DevOps, FinTech, advertising optimization, investment banking, security, or commodity trading
  • Desired: Software, SaaS, CPaaS, or PaaS selling experience

Benefits

Comp & perks
  • Competitive pay
  • Generous time off
  • Parental leave
  • Wellness leave
  • Healthcare insurance
  • Retirement savings program
  • 401(k) retirement account
  • Paid sick time
  • Paid personal time off
  • Paid parental leave
  • Potential eligibility for Twilio’s equity plan
  • Potential eligibility for Twilio’s corporate bonus plan
  • Approximately 20% travel to connect in person with customers and colleagues
  • Support for employee volunteering and donation efforts