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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in defining and driving software architecture for AI/ML platforms, with a strong focus on system design, scalability, and cross-functional collaboration. Proven ability to mentor engineering talent and establish a high-performance engineering culture.
Highest-signal resume keywords
AI/ML Platform ArchitectureSystem Design and ScalabilityCross-Functional LeadershipMentoring Senior EngineersTechnical Vision and Strategy
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Distributed Systems DesignReliability EngineeringSecurity OptimizationCost OptimizationAI Application DevelopmentGenAI SolutionsRAG-Based ChatbotsComplex Problem SolvingTechnical Strategy DevelopmentEngineering Standards
Soft Skills
Exceptional CommunicationInfluenceLeadership
Certifications & Qualifications
Bachelor’s Degree in Computer ScienceBachelor’s Degree in Engineering
Industry Keywords
AI EngineeringSoftware Engineering CultureCross-Product ArchitectureTechnical InvestmentsGTM Leadership
Tech Stack
Tools & technologiesDistributed Systems
About the role
Key responsibilities & impact- Define and drive the vision and software architecture for internal AI/ML platforms across Twilio’s business functions
- Set and communicate long-term architectural vision, aligning teams and leadership
- Lead cross-product architecture reviews, standardize engineering practices, and drive foundational technical investments
- Solve complex, ambiguous technical challenges at platform and company-wide scale
- Mentor and guide principal and staff engineers
- Partner with product, engineering, and executive leaders on strategic direction and technical investments
- Establish and model a high-performance software engineering culture
- Collaborate globally with business teams and GTM leadership
- Present AI Engineering plans and deliverables to executive leadership
- Lead creation and deployment of AI-powered solutions using GenAI
- Build custom AI applications, including RAG-based chatbots, agentic workflows, and AI-powered automations
- Lead cross-team efforts to troubleshoot and resolve complex AI/ML application issues
- Work across Support, Sales, Marketing, Operations, and other verticals to implement AI/ML solutions
- Cultivate a team of builders and owners
Requirements
What you’ll need- 15+ years of experience designing and scaling distributed systems and platforms
- Demonstrated ability to set technical vision and strategy at an enterprise or company-wide level
- Expertise in system design, reliability, scalability, security, and cost optimization for large-scale architectures
- Experience leading cross-functional initiatives and resolving highly complex, ambiguous technical problems
- Proven record of mentoring senior engineering talent and elevating organizational standards
- Exceptional written and verbal communication, influence, and leadership skills
- Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent practical experience)
- Remote and based in Ontario, British Columbia, or Alberta, Canada
- May be required to travel occasionally for project or team in-person meetings
Benefits
Comp & perks- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- Retirement savings program
- Equity plan eligibility
- Health care insurance
- 401(k) retirement account
- Paid sick time
- Paid personal time off
- Paid parental leave
- Support for employee volunteering and donation efforts