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Twilio

Staff Machine Learning Engineer – L4

Twilio

. Build foundational AI/ML capabilities for intelligent engagement experiences .

Posted 10/8/2026full-timeRemote • IndiaLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in building and deploying machine learning systems, particularly in cloud environments, while effectively leading research initiatives and fostering collaboration in a fast-paced setting.

Highest-signal resume keywords
Applied ML/AI ExperiencePython ProgrammingCloud-Based Services (AWS, GCP, Azure)Statistical Machine Learning AlgorithmsStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Machine LearningArtificial IntelligenceStatistical Machine Learning AlgorithmsTransformer ModelsLLMsPredictive ModelingExperiment DesignCausal MethodsData-Driven PersonalizationReal-Time Inference
Soft Skills
Effective CollaborationStrong Communication SkillsMentorship
Tools & Technologies
AWSGCPAzureData StoresAI Development Stacks
Industry Keywords
Contextual IntelligenceLarge-Scale ML ProblemsAutonomous AgentsMulti-Turn ConversationsGlobally Distributed Team

Tech Stack

Tools & technologies
AWSAzureCloudGoogle Cloud PlatformPython

About the role

Key responsibilities & impact
  • Build foundational AI/ML capabilities for intelligent engagement experiences
  • Build new functionality within a fast-moving, rapidly adopted product
  • Turn nebulous ideas into rigorous experiments and execute them within weeks
  • Conduct research into state-of-the-art LLM orchestration, retrieval strategies, and data-driven personalization
  • Build ML systems operating at Twilio scale
  • Acquire new technical skills and knowledge in a fast-paced, high-delivery environment
  • Integrate the latest AI development stacks to focus on core differentiation
  • Lead research cycles addressing contextual intelligence and large-scale ML problems

Requirements

What you’ll need
  • 8+ years applied ML/AI experience with a track record of owning technically ambitious systems end to end
  • Comfort operating in a 0-to-1 setting with ambiguous requirements and a strong bias for action
  • Proficiency in Python programming language
  • Experience building cloud-based services on AWS, GCP, or Azure
  • Experience with high-volume data, streaming or real-time inference paths, and a range of data stores
  • Strong fundamentals of statistical machine learning algorithms, transformer models, and LLMs
  • Ability to raise the technical bar through mentorship, design review, and standards without formal management authority
  • Strong communication skills and effective collaboration
  • Desired: experience building autonomous agents for multi-turn conversations and long-term context
  • Desired: predictive modeling on user behavior, experiment design, and causal or counterfactual methods
  • Desired: experience working in a globally distributed team

Benefits

Comp & perks
  • Competitive pay
  • Generous time off
  • Ample parental leave
  • Wellness leave
  • Healthcare
  • Retirement savings program
  • Volunteering and donation support
  • Remote-first work arrangement
  • Occasional travel to project or team in-person meetings