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Twilio

Staff Product Manager

Twilio

. Own Trust Hub products end to end, creating streamlined registration experiences while maintaining best-in-class KYC standards .

Posted 10/30/2026full-timeRemote • United StatesLead💰 $188,240 - $235,300 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management with a focus on SaaS, IaaS, or PaaS, emphasizing data-driven decision-making, stakeholder collaboration, and successful product launches. Proficient in translating customer needs into actionable product requirements while maintaining KYC standards and managing complex challenges.

Highest-signal resume keywords
Product ManagementData AnalysisCross-Functional LeadershipUI/UX Design UnderstandingStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Product StrategyKYC StandardsQuantitative Data AnalysisQualitative Data AnalysisProduct Roadmap DevelopmentAPI DevelopmentSaaSIaaSPaaSProduct Launch
Soft Skills
Excellent CommunicationInterpersonal SkillsInfluencing SkillsCollaborationProblem-Solving
Industry Keywords
TelecommunicationsRegulated EcosystemsCustomer NeedsUser StoriesBusiness Reviews

About the role

Key responsibilities & impact
  • Own Trust Hub products end to end, creating streamlined registration experiences while maintaining best-in-class KYC standards
  • Develop, communicate, and gain buy-in for product vision, strategy, and roadmap aligned with company goals
  • Lead cross-functional teams through product planning, design, development, and launch
  • Understand customer needs and collaborate with engineering and UX to translate them into product requirements and user stories
  • Define key metrics, analyze data, inform product decisions, and measure success
  • Manage relationships and expectations with cross-functional stakeholders at all organizational levels
  • Conduct data-driven business reviews analyzing product execution and revenue/market accomplishments

Requirements

What you’ll need
  • Minimum of 8 years of experience in product management in SaaS, IaaS or PaaS
  • Proven track record of leading successful product launches and driving product strategies
  • Analytical thinking skills with ability to use quantitative and qualitative data for product decisions, executive buy-in, and measurable outcomes
  • Excellent communication and interpersonal skills
  • Ability to influence and collaborate at all levels and present effectively to internal and external stakeholders
  • Strong technical, analytical, and UI/UX design understanding
  • Ability to manage ambiguous and complex challenges
  • Bachelor in Computer Science, Engineering, or equivalent practical experience
  • Experience building products/services related to APIs or developer experience
  • Experience working with telecommunications or other regulated ecosystems

Benefits

Comp & perks
  • Competitive pay
  • Generous time off
  • Ample parental and wellness leave
  • Healthcare insurance
  • 401(k) retirement account
  • Paid sick time
  • Paid personal time off
  • Paid parental leave
  • Equity plan eligibility
  • Corporate bonus plan eligibility
  • Occasional travel to project or team in-person meetings
  • Support for employee volunteering and donation efforts