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Twilio

Staff Product Manager – Identity

Twilio

. Shape the next generation of identity products .

Posted 10/26/2026full-timeRemote • United StatesLead💰 $155,520 - $228,700 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management with a strong technical background, focusing on building developer-first identity products and collaborating across teams to deliver valuable solutions. Proficient in translating customer needs into actionable product capabilities while maintaining a strong understanding of UI/UX design.

Highest-signal resume keywords
Product ManagementIdentity And Access ManagementDeveloper ToolsTechnical Product DevelopmentUI/UX Design

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Product Roadmap DevelopmentAuthenticationAuthorizationAnalytical SkillsTechnical Understanding
Soft Skills
Excellent Communication SkillsCollaborationProblem-Solving
Tools & Technologies
SDKs
Certifications & Qualifications
Bachelor In Computer Science
Industry Keywords
Identity ProductsDeveloper ExperiencesGo-To-Market Strategies

About the role

Key responsibilities & impact
  • Shape the next generation of identity products
  • Scale Twilio’s core identity product with secure, developer-first identity experiences
  • Build products supporting authentication, authorization, and agentic/non-human identity use cases
  • Partner with Product and Engineering leadership to set direction and translate customer needs into product capabilities
  • Build the product roadmap
  • Collaborate across Twilio teams to align product direction and unblock cross-team initiatives
  • Author PRFAQs and product requirement documents
  • Collaborate with engineering and design to deliver product concepts
  • Enable go-to-market teams to help customers solve challenges using Twilio products
  • Break down complex problems, make pragmatic tradeoffs, and design developer experiences
  • Represent the customer in product decisions and deliver products customers value
  • Travel occasionally for project or team in-person meetings

Requirements

What you’ll need
  • 5+ years experience in product management, or 2+ years in product management and 3+ years in an engineering role
  • Experience building deeply technical products and/or products for developers
  • Bachelor in Computer Science, Engineering, or equivalent practical experience required
  • Strong technical, analytical, and UI/UX design understanding
  • Excellent written and verbal communication skills
  • Experience in identity and access management (desired)
  • Experience building developer tools or SDKs (desired)
  • Passion for hands-on building and seeing work come to life (desired)
  • Role is not eligible to be hired in California, Connecticut, New Jersey, New York, Pennsylvania, or Washington

Benefits

Comp & perks
  • Competitive pay
  • Generous time off
  • Parental leave
  • Wellness leave
  • Healthcare insurance
  • Retirement savings program
  • Equity plan eligibility
  • Corporate bonus plan eligibility
  • 401(k) retirement account
  • Paid sick time
  • Paid personal time off
  • Paid parental leave
  • Support for employee volunteering and donation efforts