Strategic Account Executive

Twilio

. Manage and strategically expand relationships with High Tech customer accounts .

Posted 9/29/2026full-timeRemote • United StatesSeniorLead💰 $132,192 - $183,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing strategic customer relationships and executing account strategies to drive revenue and profit. Proficient in consultative sales cycles and technical solution selling, particularly in the software and communications sectors.

Highest-signal resume keywords

Strategic Sales ManagementComplex Technical Solutions SellingSalesforce ProficiencyAPI-Based Solutions ExperienceRelationship Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Strategy DevelopmentAccount DevelopmentForecastingQuota ExceedingFinancial Modeling

Soft Skills

Excellent Communication SkillsAnalytical ThinkingEntrepreneurial Mindset

Tools & Technologies

SalesforceOutreachLinkedIn SalesNavZoomInfoLookerTableauG-SuiteGong

Industry Keywords

Software SalesSaaSCPaaSPaaSTelecom ExperienceSMS AggregatorsGlobal Communications Platforms

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Manage and strategically expand relationships with High Tech customer accounts
Develop, drive, and execute account strategy to deliver revenue, gross margin, and gross profit results
Drive the entire sales process from prospecting through deal closure and launch
Run consultative sales cycles focused on discovery and customer needs
Understand customer technical requirements and map them to Twilio’s communications API platform
Communicate with developers, managers, executives, product managers, and digital strategy stakeholders
Serve on cross-functional account teams with product, finance, partners, support, and services
Run forecasts, achieve goals, and present guidance to executive management

Requirements

What you’ll need

8 years of total sales experience
Minimum 3 years dedicated to major account or strategic sales
Track record of selling complex technical solutions
Familiarity with Salesforce, Outreach, LinkedIn SalesNav, ZoomInfo, Looker, Tableau, G-Suite, and Gong
Relationship management, cross-sells, upsells, and solutions consulting experience
Ability to work with business and highly technical leaders
Analytical account development strategy using data to find opportunities and prove value
Consistent success exceeding quota
Track record of managing business forecasts and financial models
Entrepreneurial mindset and ability to define processes and build programs
Excellent verbal and written communication and presentation skills
Bachelor’s Degree or equivalent years of experience
Software, SaaS, CPaaS, or PaaS selling experience
Experience working with telecom companies, including SMS aggregators, carriers, or global communications platforms
Experience selling API-based solutions

Benefits

Comp & perks

Generous time-off
Ample parental and wellness leave
Healthcare
Retirement savings program
Equity plan eligibility
401(k) retirement account
Paid sick time
Paid personal time off
Paid parental leave
Commission eligibility
Volunteering and donation support