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Twin Health

Health Coach

Twin Health

. Inspire behavior change and motivate members to adopt healthier behaviors .

Posted 9/25/2026full-timeRemote • United StatesJuniorMid-Level💰 $70,000 per yearWebsite

About the role

Key responsibilities & impact
  • Inspire behavior change and motivate members to adopt healthier behaviors
  • Provide guidance, support, education, and encouragement to members seeking to prevent or reverse chronic metabolic diseases
  • Conduct back-to-back 15- and 30-minute virtual coaching sessions by video or phone
  • Review AI-surfaced member data, including glucose trends, weight, sleep, movement, and engagement
  • Perform daily AI-assisted member rounding between scheduled visits
  • Complete progress notes and chats within 24 business hours
  • Onboard, activate, and manage members
  • Help members set goals, manage care, and build self-efficacy
  • Provide general education on healthy eating, meal planning, and lifestyle strategies without providing Medical Nutrition Therapy
  • Use AI-powered tools and metrics-driven insights to guide member support and coaching
  • Provide feedback on member metrics and identify opportunities for improvement
  • Follow standardized SOPs for member management, session structure, documentation, and escalations
  • Collaborate with coaches, providers, registered nurses, and operations teams
  • Participate in pilot programs and support new tools or workflow changes
  • Collect member testimonials
  • Provide weekend and holiday on-call coverage and unplanned PTO visit coverage
  • Maintain a high-volume, uncapped caseload
  • Adapt shifts based on business needs
  • Maintain a HIPAA-compliant remote work environment with reliable internet connectivity
  • Meet productivity and quality benchmarks while adhering to time-boxed sessions

Requirements

What you’ll need
  • At least 2 years of experience in a metabolic health coaching role or dietitian setting
  • Experience blending motivational interviewing and behavior-change coaching with metrics-driven, AI-informed direction
  • Proficiency navigating complex technology, including the remote member app, AI systems, and internal dashboards
  • Ability to learn new tools quickly
  • Experience managing a high-volume, uncapped caseload, or clear ability and willingness to do so
  • Comfort operating within a fixed schedule, standardized SOPs, and a structured coaching model
  • Flexibility and adaptability to frequent process, tool, and schedule changes
  • Experience and comfort supporting cardiometabolic conditions such as T2D, pre-diabetes, and obesity
  • Experience thriving in a high-growth, quickly changing environment
  • Experience delivering back-to-back coaching via video calls
  • Strong computer skills, including Google Workspace, Slack, and EHR
  • Ability to work from a computer for extended periods
  • Must be authorized to work for any employer in the U.S.; employment visa sponsorship is unavailable
  • Must maintain a HIPAA-compliant remote work environment and reliable internet connectivity
  • Ability to work any shift, including at least 2 evening shifts per week
  • Availability for weekend and holiday on-call responsibilities approximately 2–4 times per year

Benefits

Comp & perks
  • Opportunity for equity participation
  • Unlimited vacation with manager approval
  • 16 weeks of 100% paid parental leave for delivering parents
  • 8 weeks of 100% paid parental leave for non-delivering parents
  • 100% employer-sponsored healthcare, dental, and vision for you
  • 80% coverage for your family
  • Health Savings Account and Flexible Spending Account options
  • 401k retirement savings plan
  • Remote work arrangement
  • Competitive compensation package
  • High level of flexibility