Scheduler

Twin Health

. Coordinate and schedule member meetings with the care team via video conferencing .

Posted 9/15/2026full-timeRemote • United StatesJunior💰 $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in scheduling and customer service within a healthcare environment, utilizing tools like Google Calendars and EMR systems to optimize member interactions and meet performance metrics.

Highest-signal resume keywords

Customer Service ExperienceScheduling ManagementHealthcare ExperienceGoogle Spreadsheets ProficiencyExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Scheduling ManagementDatabase ManagementGoogle CalendarsEMR SystemsActivity Tracking

Soft Skills

Interpersonal SkillsProblem-Solving SkillsInfluential SkillsAbility to Work RemotelyAbility to Handle Competing Priorities

Tools & Technologies

Google CalendarsTwin's EMRCentralized Database

Industry Keywords

HealthcareCustomer Relationship ManagementVirtual Team EnvironmentHigh-Volume SchedulingMember Engagement

About the role

Key responsibilities & impact

Coordinate and schedule member meetings with the care team via video conferencing
Manage member meeting timelines in a centralized database
Use Google Calendars and Twin’s EMR to schedule
Partner with practice management operations to refine and optimize scheduling processes, technology, and collateral
Track scheduling efforts in a centralized database and meet activity-based metrics
Support scheduling issues with leadership and product support
Maintain high-volume inbound and outbound correspondence with members
Manage high-volume scheduling and systematic lead management
Work modified schedules or after-hours when required
Perform additional duties as assigned

Requirements

What you’ll need

1-3 years of experience in customer service and scheduling
Healthcare experience
Experience working remotely
Ability to navigate Google spreadsheets
Ability to handle a fast-paced environment with competing priorities
Ability to meet decided-upon scheduling activity benchmarks
Ability to work effectively in a virtual team environment
Strong interpersonal, customer relationship/partnership and influential skills
Excellent written and oral communication skills in English
Ability to strategically relate to and problem-solve with a diverse member-base
Measurable track record of customer service or scheduling success
College degree preferred

Benefits

Comp & perks

A competitive compensation package in line with leading technology companies
A remote and accomplished global team
Opportunity for equity participation
Unlimited vacation with manager approval
16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family
Health Savings Account and Flexible Spending Account options
401k retirement savings plan
High level of flexibility