Twin Lakes Counseling

Medical Director

• Lead, develop, and support a team of Licensed Clinicians and Clinical Supervisors
• Manage up to 12 fully licensed clinicians
• Meet monthly with fully licensed clinicians for clinical, employment, and supervisory support
• Complete employment evaluations and required paperwork
• Manage up to 5 supervisors and meet twice monthly with each supervisor
• Run a two-hour monthly Supervisor Meeting
• Participate in recruitment, hiring, and onboarding of supervisors, licensed clinicians, interns, and associate supervisees
• Sign off on notes, audit files, respond to crises within 24 hours, and ensure high-quality clinical care
• Develop onboarding trainings and materials and address clinical training needs
• Manage clinician time off and employment policies
• Plan, advertise, and execute quarterly staff events
• Schedule and manage weekly Staff Meetings
• Manage scheduling and transfer processes
• Collaborate with the Admin Lead, HR Manager, Scheduler, and Billing Team
• Respond to staff and client feedback and implement changes with the Leadership Team
• Respond to records requests, subpoena requests, and other legal inquiries
• Work with the billing team to become paneled and credentialed with accepted insurances within the first six months
• Spend at least one six-to-eight-hour day on site at the Federal Way office
• Meet with the Owner weekly and run monthly leadership team meetings
• Provide and/or oversee family and couples therapy
• Support remote and in-office clinicians and strengthen team culture and clinical operations

Clinical Director, LMFT, LMHC, LICSW, PsyD