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Twinings

People Services Coordinator

Twinings

. Coordinate monthly payroll inputs, including starters, leavers, overtime and changes .

Posted 9/24/2026full-timeAndover • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in UK payroll administration, including compliance with GDPR and accurate data handling. Proficient in managing employee benefits and payroll queries while ensuring timely reporting and documentation.

Highest-signal resume keywords
UK Payroll AdministrationGDPR ComplianceMicrosoft ExcelData Handling SkillsHR/Payroll Systems Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Payroll CoordinationData ReconciliationBenefit AdministrationPayroll ReportingTermination Payment Calculation
Soft Skills
Attention to DetailOrganisational SkillsCommunication SkillsProactive Problem SolvingCollaboration
Tools & Technologies
ADPSharePoint
Certifications & Qualifications
CIPDCIPP
Industry Keywords
Employee BenefitsPayroll ComplianceConfidential Data HandlingPension ReportingReward Audits

About the role

Key responsibilities & impact
  • Coordinate monthly payroll inputs, including starters, leavers, overtime and changes
  • Support the payroll service provider in delivering compliant UK payroll and meeting submission deadlines
  • Coordinate and quality-check payroll data before commit and support post-commit tasks
  • Support monthly reporting to internal and external stakeholders
  • Liaise with ABF Pensions and Finance to ensure pension reports and payments are accurate and uploaded monthly
  • Reconcile and produce monthly cheques for a variety of benefits
  • Support employee payroll queries and escalate technical issues where appropriate
  • Ensure GDPR compliance and confidentiality when handling sensitive data
  • Maintain payroll process documentation and audit evidence
  • Record employee absences and process pay adjustments, including buying/selling leave and special leave
  • Support calculation of termination payments with correct tax treatment
  • Administer UK benefit schemes, including Bupa, Perkbox and Octopus
  • Process benefit changes and ensure they are reflected in and communicated to Payroll
  • Act as first point of contact for reward-related employee queries
  • Support employee communications through SharePoint and internal communications
  • Raise purchase orders, manage supplier invoices, and support cost allocations and recharges for Accounting
  • Liaise with third-party benefit providers to organise benefits-promotion events
  • Assist the Reward Advisor with projects such as living wage, short-term business visitors and pay review
  • Coordinate data and documentation for reward audits and ad-hoc reviews

Requirements

What you’ll need
  • Administration experience including UK benefits and Payroll
  • Strong data handling skills with high attention to detail
  • Experience working with confidential employee data in line with GDPR
  • Good working knowledge of Microsoft Excel (LookUps, Pivots, reconciliations, reporting)
  • Excellent organisational and time-management skills
  • Strong communication skills, both written and verbal
  • Experience working with ADP and/or other HR / Payroll systems is desirable
  • Highly organised and detail-orientated
  • Proactive and solutions-focused
  • Comfortable working to fixed deadlines
  • Collaborative and service-oriented
  • Recognised HR and/or Payroll qualification, e.g. CIPD or CIPP, desirable but not essential

Benefits

Comp & perks
  • Yearly bonus based on personal contribution and financial performance
  • Flexible working options
  • 25 days holiday plus 8 bank holidays and the option to buy and sell holidays
  • Onsite Gym and Wellbeing Centre
  • Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more
  • Pension scheme with your contributions matched for up to 10% of your salary
  • Cycle to work scheme
  • SimplyHealth Cash plan
  • Onsite Staff shop and online staff discounts
  • Electric Car Scheme