Inside Sales Specialist – Technical Concierge

Twist Bioscience

. Create targeted campaigns to develop and sometimes close new opportunities in existing and new accounts .

Posted 9/17/2026full-timeRemote • JapanMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Inside Sales and Customer Relationship Management (CRM) within the life sciences sector, leveraging a strong background in Genetics or Molecular Biology to drive targeted campaigns and achieve sales targets. Proven ability to collaborate cross-functionally and provide technical assistance to customers and partners.

Highest-signal resume keywords

Inside Sales ExperienceSalesforce.com ProficiencyGenetics BackgroundAnalytical SkillsCustomer Relationship Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Process ManagementLead GenerationCustomer Quote GenerationTechnical AssistanceCampaign Development

Soft Skills

Attention to DetailStrong Desire to WinAdaptability in Fast-Paced Environments

Tools & Technologies

CRM SoftwareOnline Tools for Customer Assistance

Certifications & Qualifications

Bachelor's Degree in Life Science

Industry Keywords

Molecular BiologyGeneticsLife Science SalesTrade Show ManagementCustomer Intelligence

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Create targeted campaigns to develop and sometimes close new opportunities in existing and new accounts
Collaborate with marketing, global portfolio directors and global ISS to create and drive product promotions and measure their effectiveness
Partner with field sales, distributors and dealers to develop focused plans targeting application areas that generate leads and meet or exceed targets
Help customers with Clonal genes, Gene fragments, Oligo pools, MGF’s, Gene pool and IgG’s using online tools and knowledge
Generate and assist in closing customer quotes
Maintain CRM data including sales opportunities, stages, marketing statuses and customer intelligence
Serve as initial contact for pre-sales customer inquiries
Manage sales processes for products, accounts and opportunities via phone, email and occasionally in person
Attend and manage trade show leads with marketing and qualify them
Prospect outbound leads and route qualified opportunities to sales executives
Focus on strategic opportunities, including retargeting and dormant accounts
Answer incoming calls, place outbound calls and respond to emails promptly
Provide technical assistance to customers, distributors and dealers
Attend customer meetings, conferences and trade shows and present technical insights when required
Close sales and achieve quarterly regional targets
Report to the Director of Sales Japan

Requirements

What you’ll need

Genetics or Molecular Biology backgrounds
Infectious “get it done” attitude with a strong desire to WIN
Excels in a fast-paced, ambitious, and changing landscape
Work with Salesforce.com or other CRM
Inside Sales Experience
Ability to travel up to 20%
Solid analytical skills
Ability to work cross-functionally to drive orders
Strong attention to detail
Bachelor's degree (B.A./B.S) in a lifescience field
Minimum 3 years experience in inside sales or commercial sales experience in a life science company

Benefits

Comp & perks

Equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law