Accounts & Administration Officer

Twoconnect

. Monitor shared inboxes and respond to administrative requests.

Posted 10/9/2026full-timeRemote • PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong administrative capabilities with expertise in client and matter administration, invoicing, and document management. Proficient in Microsoft 365 and experienced in maintaining accurate records while supporting a small team in a legal or professional services environment.

Highest-signal resume keywords

Client AdministrationInvoicing and Accounts PayableMicrosoft 365 ProficiencyDocument Preparation and ProofreadingOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

InvoicingAccounts PayableAccounts ReceivableBasic ReconciliationDocument ControlCalendar CoordinationEmail DraftingRecord ManagementExpense EntryClient Onboarding

Soft Skills

Attention to DetailDiscretionService OrientationIndependent WorkCommunication Skills

Tools & Technologies

Microsoft OutlookMicrosoft WordMicrosoft ExcelBookkeeping PlatformPractice Management SystemCRM

Industry Keywords

Legal ServicesProfessional ServicesOffice CoordinationAdministrative SupportDocument Management

About the role

Key responsibilities & impact

Monitor shared inboxes and respond to administrative requests.
Coordinate calendars, meetings, appointments, and follow-up actions.
Maintain accurate client and matter records, filing systems, and document control processes.
Support client onboarding by collecting information, issuing forms, and tracking outstanding requirements.
Format, proofread, and distribute correspondence, reports, and other documents.
Track deadlines, action items, and follow-ups, escalating issues where required.
Coordinate supplier, office, and team administration activities.
Maintain contact, referral, and opportunity records.
Assist with proposals, engagement administration, and service coordination.
Prepare and issue invoices based on approved billing instructions.
Process supplier invoices, expenses, and maintain accounts payable records.
Record receipts, maintain accounts receivable records, and follow up on outstanding payments.
Assist with basic bank and credit card reconciliations.
Prepare billing and administrative status reports and identify process improvements.
Improve templates, checklists, and file management processes as the business grows.
Support additional administrative duties as required.

Requirements

What you’ll need

A bachelor’s degree in Business Administration, Commerce, Accounting, Legal Studies or a related field is preferred.
At least three years’ experience in administration, office coordination or professional services support is essential.
Experience in a legal practice or legal services business, including familiarity with client and matter administration, is highly regarded.
Practical experience with invoicing, expense entry, basic accounts payable and receivable and routine reconciliations is essential.
Proficiency in Microsoft 365, particularly Outlook, Word and Excel, is essential.
Experience with a bookkeeping platform, practice management system or CRM is highly regarded; the ability to learn new systems quickly is essential.
Clear written and spoken English, including accurate email drafting and professional client communication, is essential.
Strong document preparation, proofreading, digital filing and record management skills are essential.
Excellent organisation, attention to detail and the ability to manage competing requests and deadlines are essential.
Discretion and sound judgment in handling confidential client, legal and financial information are essential.
The ability to follow documented approval workflows for billing, expenses, payments and access to records is essential.
A practical, service-oriented approach to supporting a small team and improving repeatable administrative processes is essential.
The ability to work independently, ask for clarification when needed and escalate errors or risks promptly is essential.
The ability to demonstrate these skills in a practical assessment of email triage, document formatting, Excel, invoicing and basic reconciliation is essential.

Benefits

Comp & perks

Work from home; Dayshift - 0700 AM- 0400 PM PHT (adjustments will be made for daylight saving time)
Monday to Friday; weekends off
HMO with 2 free dependents and medical reimbursements
Government-mandated benefits
Opportunities to work with leading companies in Australia and beyond
Training programmes for career development
Engaging company outings, team activities and wellness sessions
Supportive, inclusive culture
Dedicated managers focused on your growth and success
Competitive pay and benefits
Additional entitlements
Structured career development programs
Equal opportunity and inclusive workplace
Stability, growth and people-first culture