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Accounts & Administration Officer, XERO
Twoconnect. Monitor shared inboxes and respond to administrative requests.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in administrative support, including invoicing, accounts payable and receivable, and document management. Exhibits strong organizational skills, attention to detail, and the ability to communicate effectively in a professional environment.
Highest-signal resume keywords
Proficiency In Xero Accounting SoftwareExperience In Legal Practice AdministrationStrong Document Preparation And Proofreading SkillsProficiency In Microsoft 365Experience With Invoicing And Expense Entry
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
InvoicingAccounts PayableAccounts ReceivableBasic ReconciliationDocument ManagementCalendar CoordinationClient OnboardingEmail DraftingRecord ManagementProcess Improvement
Soft Skills
Attention To DetailOrganizational SkillsDiscretionService-Oriented ApproachAbility To Work Independently
Tools & Technologies
Microsoft 365Xero Accounting SoftwareBookkeeping PlatformPractice Management SystemCRM
Industry Keywords
Administrative SupportOffice CoordinationProfessional ServicesClient AdministrationLegal Services
About the role
Key responsibilities & impact- Monitor shared inboxes and respond to administrative requests.
- Coordinate calendars, meetings, appointments and follow-up actions.
- Maintain accurate client and matter records, filing systems and document control processes.
- Support client onboarding by collecting information, issuing forms and tracking outstanding requirements.
- Format, proofread and distribute correspondence, reports and other documents.
- Track deadlines, action items and follow-ups, escalating issues where required.
- Coordinate supplier, office and team administration activities.
- Maintain contact, referral and opportunity records.
- Assist with proposals, engagement administration and service coordination.
- Prepare and issue invoices based on approved billing instructions.
- Process supplier invoices and expenses, maintaining accounts payable records.
- Record receipts, maintain accounts receivable records and follow up on outstanding payments.
- Assist with basic bank and credit card reconciliations.
- Prepare billing and administrative status reports and identify process improvements.
- Improve templates, checklists and file management processes as the business grows.
- Support additional administrative duties as required.
Requirements
What you’ll need- A bachelor’s degree in Business Administration, Commerce, Accounting, Legal Studies or a related field is preferred.
- At least three years’ experience in administration, office coordination or professional services support is essential.
- Proficiency in Xero accounting software is required.
- Experience in a legal practice or legal services business, including familiarity with client and matter administration, is highly regarded.
- Practical experience with invoicing, expense entry, basic accounts payable and receivable and routine reconciliations is essential.
- Proficiency in Microsoft 365, particularly Outlook, Word and Excel, is essential.
- Experience with a bookkeeping platform, practice management system or CRM is highly regarded; the ability to learn new systems quickly is essential.
- Clear written and spoken English, including accurate email drafting and professional client communication, is essential.
- Strong document preparation, proofreading, digital filing and record management skills are essential.
- Excellent organisation, attention to detail and the ability to manage competing requests and deadlines are essential.
- Discretion and sound judgment in handling confidential client, legal and financial information are essential.
- The ability to follow documented approval workflows for billing, expenses, payments and access to records is essential.
- A practical, service-oriented approach to supporting a small team and improving repeatable administrative processes is essential.
- The ability to work independently, ask for clarification when needed and escalate errors or risks promptly is essential.
- The ability to demonstrate these skills in a practical assessment of email triage, document formatting, Excel, invoicing and basic reconciliation is essential.
Benefits
Comp & perks- Work from home
- Dayshift: 0700 AM–0400 PM PHT (adjustments will be made for daylight saving time)
- Monday to Friday; weekends off
- HMO with 2 free dependents and medical reimbursements
- Government-mandated benefits
- Opportunities to work with leading companies in Australia and beyond
- Training programmes for career development
- Engaging company outings, team activities and wellness sessions
- Supportive, inclusive culture
- Dedicated managers focused on your growth and success
- Competitive pay and benefits
- Additional entitlements
- Structured career development programs
- People-first culture prioritizing stability, growth and genuine care