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Accounts Payable Analyst – Energy & Utilities
Twoconnect. Process high volumes of electricity, gas, and LPG invoices accurately and efficiently within the company platform .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in accounts payable support and billing administration, with strong proficiency in Microsoft Office applications, particularly Excel. Capable of managing high volumes of invoices and maintaining accurate records while ensuring timely communication with stakeholders.
Highest-signal resume keywords
Accounts Payable SupportBilling AdministrationMicrosoft Excel ProficiencyAttention to DetailOrganisational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryInvoice ProcessingBilling Dispute ResolutionReconciliationKPI Management
Soft Skills
Written CommunicationVerbal CommunicationInterpersonal SkillsTime ManagementProblem Solving
Certifications & Qualifications
Professional Qualification Certification
Industry Keywords
ElectricityGasUtilitiesBilling InformationCustomer Documentation
About the role
Key responsibilities & impact- Process high volumes of electricity, gas, and LPG invoices accurately and efficiently within the company platform
- Manage dedicated inboxes and upload invoices into the system for payment processing
- Provide professional service to customers, providers, and internal stakeholders
- Respond to internal queries in a timely manner
- Communicate with internal teams, retailers, providers, and other stakeholders
- Maintain accurate systems, customer documentation, and supporting records
- Review and resolve outstanding debt and debt-chase matters
- Request missing invoices and required data from retailers
- Investigate and resolve billing charge disputes
- Reconcile and follow up on billing adjustments
- Follow up cases internally and externally via email and phone
- Submit accurate scheduled weekly reports
- Ensure assigned tasks meet quality, daily performance, and KPI requirements
- Identify and escalate issues to senior team members or managers
- Resolve assigned cases before due dates
- Maintain confidentiality of customer and provider information
- Perform other position-level duties as required
Requirements
What you’ll need- At least 3–5+ years’ relevant experience in accounts payable support, billing administration, data entry, or a similar role is essential
- Professional qualification certification or equivalent relevant work experience is essential
- Previous accounts payable experience is advantageous
- Proficiency in Microsoft Office applications, including intermediate Microsoft Excel skills, is essential
- Strong attention to detail and accuracy when processing invoices, billing information, and customer data is essential
- Strong organisational and time-management skills, with the ability to manage high volumes of work and meet deadlines, are essential
- Strong written and verbal communication skills are essential
- Good interpersonal skills and the ability to work effectively with internal teams, retailers, providers, and other stakeholders are essential
- Strong initiative and resourcefulness, with the ability to identify and resolve issues efficiently, are essential
- Results-focused and goal-oriented approach to work is essential
- Experience within the electricity, gas, utilities, or related industries is desirable
Benefits
Comp & perks- Work from home
- Monday to Friday, 7:00 AM–4:00 PM PHT, with adjustments for daylight saving time
- HMO with 2 free dependents and medical reimbursements
- Government-mandated benefits
- Work from home allowances
- Opportunities to work with leading companies in Australia and beyond
- Training programmes for career development
- Company outings, team activities and wellness sessions
- Supportive, inclusive culture
- Dedicated managers focused on employee growth and success
- Competitive pay and benefits
- Additional entitlements
- Structured career development programs
- People-first culture prioritizing stability, growth and employee care
- Equal opportunity and culturally diverse, inclusive workplace