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Twoconnect

Admin Officer – Construction

Twoconnect

. Support all aspects of project administration across multiple active projects.

Posted 10/27/2026full-timeRemote • PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and administrative capabilities, effectively managing project records and communications while utilizing tools like Jira and CRM systems. Maintains attention to detail and follows quality standards to support project delivery and audit readiness.

Highest-signal resume keywords
Project AdministrationJira ProficiencyCRM Systems ExperienceOrganizational SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Project Record MaintenanceBasic ReportingDocument ProcessingTask ManagementQuality Standards Adherence
Soft Skills
Attention to DetailProfessional CommunicationTeam CollaborationProactive EngagementProblem-Solving
Tools & Technologies
Microsoft OfficeJiraCRM SystemsTask Management Platforms
Industry Keywords
Construction ManagementEngineeringInformation SystemsAdministrative SupportSupplier Engagement

About the role

Key responsibilities & impact
  • Support all aspects of project administration across multiple active projects.
  • Use reports and dashboards to produce, collate, and distribute information required by delivery and project teams.
  • Maintain accurate and up-to-date project records throughout the delivery lifecycle.
  • Assist the delivery team with general administrative tasks.
  • Engage with suppliers and subcontractors in a timely, professional, and proactive manner.
  • Follow up outstanding information or documentation.
  • Maintain clear and professional communication with external parties via phone and email.
  • Maintain project information using Jira and associated systems.
  • Ensure client and contractor communications are accurately recorded and auditable.
  • Manage assigned tasks within CRM and task-management systems.
  • Support document processing and system updates.
  • Follow quality standards, procedures, and delivery processes.
  • Identify and escalate issues, delays, or risks.
  • Assist with agreed remedies and preventative measures.
  • Support audit readiness by maintaining complete documentation and communication trails.
  • Prepare basic reporting to help maintain or improve service delivery levels.
  • Work toward delivery team KPIs and performance targets.
  • Assist with administrative gaps and other role-specific duties.

Requirements

What you’ll need
  • Bachelor’s degree in Business Administration, Construction Management, Engineering, Information Systems, or a related discipline is preferred.
  • Previous experience in an administrative or support role, ideally within construction, engineering, technology, or a related industry.
  • Strong organisational skills with the ability to manage multiple tasks simultaneously.
  • Accurate IT skills and confidence working with structured systems and workflows.
  • Working knowledge of Microsoft Office, including Outlook, Word, and Excel.
  • Experience using CRM systems and task or ticket-management platforms (e.g. Jira) is desirable.
  • Good written and verbal communication skills, with confidence engaging suppliers and subcontractors.
  • Ability to process work efficiently while maintaining attention to detail.
  • Ability to follow defined processes, quality standards, and escalation pathways.
  • Ability to work both independently and collaboratively within a team environment.
  • Prior exposure to construction terminology or documentation is advantageous but not essential.

Benefits

Comp & perks
  • Permanent work-from-home setup
  • Monday–Friday: 4:00 PM–1:00 AM or 5:00 PM–2:00 AM PHT (adjustments will be made for daylight saving time)
  • HMO with 2 free dependents and medical reimbursements (upon completion of 3 months of employment)
  • Government-mandated benefits
  • Opportunities to work with leading companies in Australia and beyond
  • Training programmes for career development
  • Engaging company outings, team activities and wellness sessions
  • Supportive, inclusive culture
  • Dedicated managers focused on your growth and success
  • Competitive pay and benefits
  • Additional entitlements
  • Structured career development programs
  • Equal opportunity and inclusive workplace