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Admin Officer – Construction
Twoconnect. Support project administration across multiple active projects .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and attention to detail while managing multiple tasks in project administration. Proficient in maintaining project records and communication trails, utilizing tools like Jira and CRM systems to support effective service delivery.
Highest-signal resume keywords
Project AdministrationJira ProficiencyCRM Systems ExperienceOrganizational SkillsCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project Record MaintenanceReport ProductionDocument ProcessingQuality Standards AdherenceTask Management
Soft Skills
Attention to DetailTeam CollaborationProfessional CommunicationProblem-Solving
Tools & Technologies
Microsoft OfficeJiraCRM Systems
Certifications & Qualifications
Bachelor’s Degree in Business AdministrationBachelor’s Degree in Construction ManagementBachelor’s Degree in EngineeringBachelor’s Degree in Information Systems
Industry Keywords
ConstructionEngineeringProject DeliverySupplier EngagementDocumentation
About the role
Key responsibilities & impact- Support project administration across multiple active projects
- Produce, collate, and distribute information using reports and dashboards
- Maintain accurate project records throughout the delivery lifecycle
- Assist the delivery team with general administrative tasks
- Engage with suppliers and subcontractors professionally and proactively
- Follow up outstanding information and documentation
- Maintain professional communication with external parties via phone and email
- Maintain project information records using Jira and associated systems
- Record and audit client and contractor communications
- Manage assigned tasks within CRM and task-management systems
- Support document processing and system updates
- Follow quality standards, procedures, and delivery processes
- Identify and escalate issues, delays, and risks
- Assist with agreed remedies and preventative measures
- Support audit readiness through complete documentation and communication trails
- Prepare basic reporting to maintain or improve service delivery
- Work toward delivery team KPIs and performance targets
- Fill administrative gaps within the delivery function
- Perform other role-specific duties as required
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Construction Management, Engineering, Information Systems, or a related discipline is preferred
- Previous experience in an administrative or support role, ideally within construction, engineering, technology, or a related industry
- Strong organisational skills with the ability to manage multiple tasks simultaneously
- Accurate IT skills and confidence working with structured systems and workflows
- Working knowledge of Microsoft Office, including Outlook, Word, and Excel
- Experience using CRM systems and task or ticket-management platforms (e.g. Jira) is desirable
- Good written and verbal communication skills, with confidence engaging suppliers and subcontractors
- Ability to process work efficiently while maintaining attention to detail
- Ability to follow defined processes, quality standards, and escalation pathways
- Ability to work both independently and collaboratively within a team environment
- Prior exposure to construction terminology or documentation is advantageous but not essential
Benefits
Comp & perks- Permanent work-from-home setup
- Monday–Friday: 4:00 PM–1:00 AM or 5:00 PM–2:00 AM PHT (adjustments will be made for daylight saving time)
- HMO with 2 free dependents and medical reimbursements
- Government-mandated benefits
- Opportunities to work with leading companies in Australia, New Zealand, the United States, the United Kingdom and Europe
- Training programmes for career development
- Engaging company outings, team activities and wellness sessions
- Supportive, inclusive culture
- Dedicated managers focused on your growth and success
- Competitive pay and benefits
- Additional entitlements
- Structured career development programs
- Equal opportunity and inclusive workplace