Administration & Sales Support Officer – FMCG Distribution

Twoconnect

. Provide day-to-day administrative support to the sales team and wider business .

Posted 10/31/2026full-timeRemote • PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong administrative support capabilities, including managing customer correspondence, preparing sales documentation, and maintaining accurate records. Proficient in Microsoft 365 tools and committed to continuous improvement in administrative processes.

Highest-signal resume keywords

Bachelor's Degree In Business AdministrationSales Support ExperienceIntermediate Microsoft Excel SkillsExcellent Written And Verbal Communication SkillsStrong Organisational And Time Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntrySales Documentation PreparationProcess DocumentationReport PreparationQuotations And Proposals Preparation

Soft Skills

Attention To DetailProactive Problem SolvingCollaborationAdaptabilityInitiative

Tools & Technologies

Microsoft OutlookMicrosoft TeamsSharePointMicrosoft 365 Suite

Industry Keywords

Administrative SupportStakeholder CoordinationCustomer SupportOffice AdministrationBusiness Processes

About the role

Key responsibilities & impact

Provide day-to-day administrative support to the sales team and wider business
Manage written enquiries and correspondence from customers, suppliers, and internal stakeholders
Coordinate customer requests and sales administration activities throughout the customer lifecycle
Prepare quotations, proposals, sales documentation, and business correspondence
Monitor and manage shared inboxes and follow up on enquiries
Maintain accurate customer, supplier, sales, and business records
Complete high-volume data entry and keep documentation organised and current
Prepare reports, spreadsheets, and business documents
Document and maintain business processes
Identify opportunities to improve administrative processes, systems, workflows, and efficiency
Coordinate travel arrangements, meetings, and operational support activities
Support internal team members with ad hoc business administration and operational tasks
Perform other position-level duties as required

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Office Administration, or a related discipline is preferred
Previous experience in administration, sales support, stakeholder coordination, customer support, office administration, or a similar business support role
Experience communicating professionally with customers, suppliers, and internal stakeholders
Excellent written and verbal English communication skills
Exceptional attention to detail, with strong accuracy across data entry, records, documentation, and written communication
Intermediate Microsoft Excel skills, with the ability to prepare and update spreadsheets, reports, and business documents
Strong working knowledge of Microsoft Outlook, Microsoft Teams, SharePoint, and the Microsoft 365 suite
Demonstrated ability to document processes and contribute to continuous improvement initiatives
Strong organisational, planning, and time management skills, with the ability to manage multiple priorities
Proactive, solutions-focused, and comfortable working independently with minimal supervision
Collaborative, adaptable, and hands-on, with the initiative to identify what needs to be done and take ownership of delivering it

Benefits

Comp & perks

Permanent work from home
Monday–Friday: 5:00 AM – 2:00 PM PHT (adjustments will be made for daylight saving time)
HMO with 2 free dependents and medical reimbursements (upon completion of 3 months of employment)
Government-mandated benefits
Opportunities to work with leading companies in Australia and beyond
Training programmes for career development
Engaging company outings, team activities and wellness sessions
Supportive, inclusive culture
Dedicated managers focused on your growth and success
Competitive pay and benefits
Additional entitlements
Structured career development programs
Equal opportunity and inclusive workplace
Stability, growth and people-first culture