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Certification Administrator – Pre-construction
Twoconnect. Provide administrative and project support to Building Certifiers throughout the certification process.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative and organizational skills with a focus on accuracy and attention to detail in building certification processes. Proficient in managing documentation, communication with stakeholders, and adapting to new technologies and workflows.
Highest-signal resume keywords
Building Certification ExperienceConstruction AdministrationMicrosoft Office Suite ProficiencyAttention To DetailCustomer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Construction Plans InterpretationCertification Documentation PreparationProject TrackingCompliance DocumentationTechnical Documentation Review
Soft Skills
Organizational SkillsTime ManagementProblem-Solving SkillsCommunication SkillsRelationship Building
Tools & Technologies
Electronic Filing SystemsAI-Enabled WorkflowsNew Software Systems
Certifications & Qualifications
Certificate IV In BuildingDiploma In ConstructionTertiary Qualifications In Engineering
Industry Keywords
Building SurveyingConstruction ComplianceForm 15Form 16Engineering Consultancy
About the role
Key responsibilities & impact- Provide administrative and project support to Building Certifiers throughout the certification process.
- Prepare, review and maintain certification documentation, applications, approvals and project records.
- Coordinate incoming applications and ensure required documentation is received prior to assessment.
- Schedule inspections, monitor project milestones and assist with tracking certification progress.
- Support the line manager and internal stakeholders in identifying and resolving exceptions, discrepancies and outstanding information.
- Liaise with clients, consultants and other external stakeholders to obtain required information and keep projects progressing.
- Maintain accurate electronic filing systems and ensure project documentation is organised, current and accessible.
- Review construction drawings, plans, engineering reports and supporting documentation for completeness.
- Prepare correspondence, reports, certificates and other administrative documentation.
- Follow up outstanding documentation and proactively communicate with stakeholders to minimise delays.
- Assist with construction compliance documentation, including Form 15, Form 16 and other certification-related forms.
- Maintain accurate records of project status, documentation received, outstanding requirements and certification activities.
- Support continuous improvement by adopting new technologies, AI-enabled workflows and efficient administrative processes.
- Deliver professional customer service while maintaining confidentiality, accuracy and attention to detail.
- Perform other position-level duties as required.
Requirements
What you’ll need- Previous experience in building certification, construction administration, engineering consultancy, building surveying or a similar construction-related administrative role is essential.
- Strong administrative and organisational skills with exceptional attention to detail are essential.
- Ability to understand and interpret construction plans, drawings and technical documentation is essential.
- Excellent written and verbal communication skills are essential.
- Strong customer service skills with the ability to build positive relationships with internal and external stakeholders are essential.
- Strong time-management skills with the ability to manage multiple priorities while maintaining a high level of accuracy are essential.
- Strong problem-solving skills with a proactive and solutions-focused approach are essential.
- Proficiency in Microsoft Office Suite and confidence learning new software systems are essential.
- Ability to work independently, take ownership of assigned tasks and proactively follow up outstanding information is essential.
- Willingness to learn and adopt new systems, processes and ways of working is essential.
- An adaptable mindset with willingness to embrace technology, automation and AI-enabled workflows is essential.
- Previous experience supporting Building Certifiers is highly regarded.
- Familiarity with construction compliance documentation, including Form 15, Form 16 or similar documentation, is highly regarded.
- Certificate IV, Diploma or tertiary qualifications in Building, Construction, Engineering or a related discipline are highly regarded.
Benefits
Comp & perks- Work from home
- Mon - Fri: 8:00 AM – 5:00 PM or 8:30 AM – 5:30 PM AEST
- HMO with 2 free dependents and medical reimbursements
- Government-mandated benefits
- Opportunities to work with leading companies in Australia and beyond
- Training programmes for career development
- Engaging company outings, team activities and wellness sessions
- Supportive, inclusive culture
- Dedicated managers focused on your growth and success
- Competitive pay and benefits
- Additional entitlements
- Structured career development programs
- Equal opportunity and inclusive workplace