Ecommerce Specialist, Marketplace Coordinator

Twoconnect

. Oversee daily e-commerce operations across Shopify and multiple marketplaces .

Posted 9/15/2026full-timeRemote • PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing e-commerce operations across platforms like Shopify and major marketplaces, with a strong focus on order management, SEO optimization, and digital marketing strategies. Proven ability to analyze sales trends and improve customer experiences through data-driven recommendations.

Highest-signal resume keywords

Ecommerce Operations ManagementShopify ProficiencyData Analytics ToolsDigital Marketing CampaignsOrder Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Ecommerce Best PracticesSEO for EcommerceConversion OptimizationOnline MerchandisingMarketplace ComplianceProduct Listing ManagementCustomer Order ProcessingInfluencer MarketingAffiliate MarketingDrop-Ship Fulfillment

Soft Skills

Problem-SolvingOrganizational SkillsCommunication SkillsAttention to DetailMultitasking

Tools & Technologies

Shopify 2.0Marketplace Seller DashboardsMicrosoft Office SuiteGoogle AdsFacebook AdsEmail Automation

Certifications & Qualifications

Bachelor’s Degree in BusinessBachelor’s Degree in MarketingBachelor’s Degree in Ecommerce

Industry Keywords

EcommerceDigital Customer JourneySales Trends AnalysisMarketing CampaignsLogistics Coordination

About the role

Key responsibilities & impact

Oversee daily e-commerce operations across Shopify and multiple marketplaces
Maintain accurate product listings, pricing, and inventory
Monitor marketplace compliance and resolve listing or policy issues
Ensure the Shopify store is functional, updated, and optimized for conversions
Process and track customer orders across all platforms
Coordinate with logistics and suppliers to ensure timely, accurate delivery
Handle customer inquiries, returns, and issues
Support marketing campaigns, SEO-optimized content, and promotions
Manage and coordinate influencer and affiliate marketing activities
Improve the digital customer journey and overall store performance
Analyze sales trends, customer behavior, and marketplace performance
Recommend improvements to listings, pricing, marketing, and user experience
Prepare regular reports and collaborate with marketing, design, logistics, and IT teams

Requirements

What you’ll need

Bachelor’s degree in Business, Marketing, Ecommerce, or a related field (required)
Minimum 3+ years of proven experience managing ecommerce operations across Shopify and major marketplaces (Amazon, eBay, Lazada, etc.)
Strong knowledge of order management, online merchandising, ecommerce best practices, SEO for ecommerce, and conversion optimization
Experience supporting end-to-end marketing campaigns, content creation, and digital customer journeys
High proficiency in Shopify, including Shopify 2.0, marketplace seller dashboards, and third-party integrations
Skilled in data analytics tools, reporting dashboards, and Microsoft Office Suite
Excellent problem-solving, organizational, and communication skills with attention to detail and accuracy
Ability to multitask and prioritize effectively in a fast-paced, deadline-driven environment
Knowledge of Google Ads, Facebook Ads, and email automation is highly advantageous
Ability to collaborate across marketing, logistics, design, and IT departments
Familiarity with digital marketing platforms, including Google Ads, Facebook Ads, and email automation, is highly advantageous
Background in drop-shipment fulfillment and setting up marketplaces is highly advantageous
Practical experience managing affiliate marketing and influencer campaigns is highly advantageous

Benefits

Comp & perks

Permanent work from home
Monday–Friday: 7:00 AM – 4:00 PM PHT (adjustments will be made for daylight saving time)
HMO with 2 free dependents and medical reimbursements
Government-mandated benefits
Opportunities to work with leading companies in Australia and beyond
Training programmes for career development
Engaging company outings, team activities and wellness sessions
Supportive, inclusive culture
Dedicated managers focused on your growth and success
Competitive pay and benefits
Additional entitlements
Structured career development programs
Equal opportunity and inclusive workplace