HR Officer – APAC

Twoconnect

. Coordinate employee lifecycle activities, including onboarding, employee changes, transfers, probation reviews and offboarding.

Posted 9/17/2026full-timeRemote • PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in HR administration, including employee lifecycle management, compliance with Australian employment legislation, and maintaining accurate HR records. Proficient in coordinating HR processes and providing support to employees and managers while ensuring confidentiality and data integrity.

Highest-signal resume keywords

HR AdministrationEmployee Lifecycle ManagementAustralian Employment LegislationHR Information System ProficiencyStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee Records ManagementEmployment Documentation PreparationData AnalysisCompliance AuditingPurchase Order ProcessingHR ReportingPolicy AdministrationEmployee Recognition CoordinationBenefits AdministrationEngagement Initiatives Support

Soft Skills

Strong Organizational SkillsAttention to DetailProblem-Solving SkillsService-Focused ApproachDiscretion in Handling Confidential Information

Tools & Technologies

HR Information SystemMicrosoft WordMicrosoft ExcelMicrosoft OutlookEmployee Database

Industry Keywords

HR ComplianceModern AwardsFacilities ManagementOperationally Complex EnvironmentGeographically Dispersed Employees

About the role

Key responsibilities & impact

Coordinate employee lifecycle activities, including onboarding, employee changes, transfers, probation reviews and offboarding.
Prepare employment letters, contract variations and other HR documentation using approved templates.
Process employee and organisational changes accurately within the HR information system.
Maintain complete and current electronic employee records.
Coordinate documentation and approvals between employees, managers, People & Culture, payroll and finance teams.
Monitor the People & Culture shared inbox and respond to routine HR enquiries within agreed timeframes.
Provide employees and managers with guidance on HR processes, systems, forms and company policies.
Escalate sensitive, complex or employee-relations matters to the appropriate People & Culture representative.
Monitor employee records and follow up missing, expired or incomplete documentation.
Support administration of licences, qualifications, security clearances and other role-specific compliance requirements.
Assist with maintaining HR policies, procedures, templates and controlled documents.
Coordinate policy acknowledgements and required employee confirmations.
Support internal and external audits by compiling employee records and compliance documentation.
Maintain accurate HR information in accordance with company policies, privacy requirements and Australian employment legislation.
Handle confidential employee information with appropriate discretion.
Coordinate employee recognition programs, including nominations, approvals, communications and rewards.
Support administration of employee benefits, discounts and wellbeing initiatives.
Assist with employee engagement activities, events and People & Culture communications.
Coordinate service-recognition milestones and associated employee communications.
Support graduate, apprenticeship, work-experience and other early-career programs where required.
Liaise with suppliers and service providers supporting employee programs and HR initiatives.
Prepare regular and ad hoc HR reports using information from HR systems and internal records.
Maintain accurate data relating to employee changes, compliance activities, recognition programs and HR enquiries.
Identify HR data discrepancies and coordinate corrective actions with relevant stakeholders.
Monitor recurring HR activities and deadlines to ensure required actions are completed.
Process People & Culture purchase orders, invoices, accruals and internal chargebacks.
Support budget tracking and maintain accurate records of HR-related expenditure.
Identify opportunities to improve HR administration, data accuracy and employee support processes.
Perform other role-specific duties as they arise.

Requirements

What you’ll need

A bachelor’s degree in Human Resources, Business Administration, Psychology or a related discipline.
Previous experience in HR administration, HR coordination, People Services or a similar role.
Familiarity with Australian employment legislation, Modern Awards and general HR compliance requirements.
Experience within facilities management, building services, construction, engineering, property services or another operationally complex environment.
Experience supporting geographically dispersed, technical, trade or site-based employees.
Practical experience supporting employee lifecycle processes and maintaining employee records.
Experience preparing employment documentation and processing employee changes.
Strong administrative and organisational skills, with the ability to manage multiple priorities and recurring deadlines.
High attention to detail and a commitment to maintaining accurate HR information.
Strong written and verbal communication skills.
A professional and service-focused approach to supporting employees and managers.
Experience managing shared inboxes, responding to enquiries and escalating matters appropriately.
Ability to handle confidential and sensitive information with discretion.
Experience using an HR information system, employee database or similar business platform.
Proficiency in Microsoft Word, Excel, Outlook and other business applications.
Sound problem-solving skills and the ability to follow established policies and procedures.
Exposure to HR reporting, data analysis, compliance auditing or policy administration.
Experience processing purchase orders, invoices, accruals or internal chargebacks.
Experience coordinating employee recognition, benefits, engagement or wellbeing initiatives.
Exposure to graduate, apprenticeship or other early-career programs.

Benefits

Comp & perks

Work from home
Mon - Fri: 9:00am – 6:00pm AEST/AEDT (adjustments will be made for daylight saving time)
HMO with 2 free dependents and medical reimbursements
Government-mandated benefits
Work from home allowances
Opportunities to work with leading companies in Australia and beyond
Training programmes for career development
Engaging company outings, team activities and wellness sessions
Supportive, inclusive culture
Dedicated managers focused on your growth and success
Competitive pay and benefits
Additional entitlements
Structured career development programs