Sales Administrator – Logistics

Twoconnect

. Maintain accurate customer information, account details, customer rates, and sales administration records in Translogix and other internal systems.

Posted 10/22/2026full-timeRemote • PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer rate administration, data management, and sales support within a logistics or transport environment. Proficient in maintaining accurate records, processing rate updates, and collaborating with internal stakeholders to enhance operational efficiency.

Highest-signal resume keywords

Customer Rate AdministrationHigh-Volume Data EntryTranslogix ExperienceIntermediate Microsoft Excel SkillsStrong Written And Verbal Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Customer Rate UpdatesSales AdministrationAccount MaintenanceData ManagementPricing InformationInvoice AdministrationKPI ReportingProcess ImprovementsAttention To DetailNumerical Accuracy

Soft Skills

Organisational SkillsTime ManagementProactive Problem-SolvingCustomer-FocusedCollaboration

Tools & Technologies

TranslogixTransport Management SystemsLogistics SoftwareERP SystemsCRM Systems

Certifications & Qualifications

Senior High School CertificateHigher School CertificateVCE Equivalent

Industry Keywords

LogisticsTransportSupply ChainSales AdministrationCustomer Support Administration

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Maintain accurate customer information, account details, customer rates, and sales administration records in Translogix and other internal systems.
Process customer rate updates, rate reviews, pricing changes, and account amendments.
Support Account Managers and the Business Development Manager with customer information, quotes, rate updates, reports, and sales administration.
Prepare and update sales quotes, customer rate documentation, pricing information, and supporting records.
Monitor and manage the Rate Admin inbox, responding to internal and customer queries.
Liaise with Operations, Finance, Account Managers, and internal stakeholders to resolve customer rate, invoice, account, and service-related queries.
Support invoice-related administration by checking customer rates, account details, pricing records, and supporting information.
Maintain records of customer communications, rate changes, approvals, account updates, and related documentation.
Assist with customer KPI reporting, sales reports, rate review tracking, and other administrative reporting.
Complete high-volume data entry and system updates while maintaining accuracy and consistency.
Support customer onboarding and account maintenance.
Identify and escalate discrepancies, missing information, rate issues, or process concerns.
Support compliance, audit requirements, company procedures, and internal controls.
Assist with process improvements across rate administration, customer data, reporting, inbox management, and internal workflows.

Requirements

What you’ll need

Senior High School, Higher School Certificate, VCE equivalent, or relevant administration/business qualification is preferred.
Minimum 3+ years’ experience in sales administration, logistics administration, transport administration, accounts administration, rate administration, customer support administration, or a similar data-focused support role.
Experience in transport, freight, logistics, supply chain, or a similar operational environment is highly regarded.
Strong experience with customer rate administration, rate updates, pricing information, sales administration, customer account maintenance, or similar data-focused work.
High-volume data entry experience with strong accuracy, consistency, and attention to detail.
Experience using Translogix or a similar transport management, logistics, ERP, CRM, or customer database system is highly regarded.
Intermediate Microsoft Excel skills, with the ability to maintain spreadsheets, update records, review data, and support reporting requirements.
Good numerical accuracy, with the ability to review customer rates, invoices, pricing details, customer records, and account information carefully.
Strong written and verbal communication skills for rate-related queries, internal coordination, customer follow-up, and stakeholder communication.
Ability to liaise effectively with Account Managers, Business Development, Operations, Finance, customers, and internal teams.
Strong organisational and time management skills, with the ability to manage inbox activity, multiple requests, recurring deadlines, and structured administration tasks.
Proactive problem-solving approach, with the ability to identify discrepancies, ask questions, escalate issues, and follow through to resolution.
Reliable, process-driven, and comfortable working with structured procedures, audit requirements, and high-volume administrative work.
Professional, customer-focused, and able to work independently while supporting a collaborative team environment.

Benefits

Comp & perks

Permanent work from home
Monday–Friday: 7:00 AM – 4:00 PM PHT (adjustments will be made for daylight saving time)
HMO with 2 free dependents and medical reimbursements (upon completion of 3 months of employment)
Government-mandated benefits
Opportunities to work with leading companies in Australia and beyond
Training programmes for career development
Engaging company outings, team activities and wellness sessions
Supportive, inclusive culture
Dedicated managers focused on your growth and success
Competitive pay and benefits
Additional entitlements
Structured career development programs