Sales Support Coordinator – Renewable Energy

Twoconnect

. Provide day-to-day administrative support to sales consultants.

Posted 10/8/2026full-timeRemote • PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative support capabilities in sales coordination, with proficiency in CRM platforms like HubSpot and Microsoft Office. Exhibits excellent communication, organizational skills, and a customer-focused mindset to enhance sales processes and improve customer experiences.

Highest-signal resume keywords

Sales CoordinationCRM Platform ProficiencyMicrosoft Office ProficiencyStrong Communication SkillsOrganizational Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales AdministrationData EntryReport PreparationContract IssuanceCustomer Record Management

Soft Skills

Active ListeningCustomer Relationship BuildingTime ManagementCollaborationAttention to Detail

Tools & Technologies

HubSpotMicrosoft WordMicrosoft ExcelMicrosoft OutlookGenesys

Industry Keywords

Sales SupportCustomer ServiceRenewable EnergySustainabilityLoan Scheme Processing

About the role

Key responsibilities & impact

Provide day-to-day administrative support to sales consultants.
Make customer follow-up calls and send emails regarding appointment confirmations, missing information and next steps.
Assist with inbound and outbound sales and support queues.
Respond to customer enquiries and escalate complex questions to sales consultants.
Update and maintain customer records, deal stages and notes in HubSpot and internal systems.
Upload and store customer and sales documentation correctly.
Prepare and issue accurate contracts.
Process Solar Victoria, NSW loan scheme and other rebate and finance applications end to end.
Prepare sales activity reports, lead conversion updates and pipeline summaries.
Prepare agendas, sales reports and action items for sales team meetings.
Support handovers between sales, operations and installation teams.
Collaborate with sales consultants, marketing and operations teams.
Identify opportunities to streamline administrative tasks and improve sales process efficiency.
Comply with policies and procedures and contribute to a safe, high-quality work environment.
Perform other position-level duties as required.

Requirements

What you’ll need

Tertiary qualification in Marketing, Sales, Business, or a related discipline, or equivalent relevant industry experience, is highly regarded.
At least 3 years of relevant experience in sales coordination and sales administration or a related role is essential.
Strong written and verbal communication skills, with confidence communicating with customers by phone and email, are essential.
Ability to build rapport, actively listen, and understand customer needs is essential.
Proficiency in Microsoft Office, including Word, Excel and Outlook, is essential.
Experience using CRM platforms is highly regarded; working knowledge of HubSpot or Genesys is desirable.
Strong organisational and time-management skills, with the ability to manage multiple tasks, priorities and deadlines effectively, are essential.
High attention to detail and accuracy across data entry, reporting and customer records is essential.
Strong computer literacy and confidence in learning new systems and technical information are essential.
A collaborative and supportive approach to working with sales and cross-functional teams is essential.
A strong customer-focused mindset and commitment to delivering a positive customer experience are essential.
Previous experience in a fast-paced customer sales and service environment is highly regarded.
An interest in renewable energy and sustainability is desirable.

Benefits

Comp & perks

Work from home
Mon - Fri: 7:00 AM – 4:00 PM PHT (adjustments will be made for daylight saving time)
HMO with 2 free dependents and medical reimbursements
Government-mandated benefits
Work from home allowances
Opportunities to work with leading companies in Australia and beyond
Training programmes for career development
Engaging company outings, team activities and wellness sessions
Supportive, inclusive culture
Dedicated managers focused on your growth and success
Competitive pay and benefits
Additional entitlements
Structured career development programs
Equal opportunity and inclusive workplace
Stability, growth and employee support