Account Executive

TX Health Benefits Pool

. Retain Pool membership by building and maintaining strong relationships with insured members .

Posted 10/3/2026full-timeTexas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in health benefits management, including strategic decision-making and client retention. Proficient in Salesforce and Microsoft Office, with strong communication and organizational skills to effectively manage member relationships and service issues.

Highest-signal resume keywords

Texas General Lines LicenseSalesforce ProficiencyHealth Benefits Administration ExperienceStrategic Competitive Market AnalysisExceptional Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Health Benefit DesignClaims Data AnalysisUnderwriting Procedures KnowledgeClient Retention StrategiesSales and Account Management

Soft Skills

Organizational SkillsCollaborative TeamworkPresentation SkillsMentoring SkillsFollow-Through Ability

Tools & Technologies

SalesforceMicrosoft OfficeTXHB Online System

Certifications & Qualifications

Texas General Lines License

Industry Keywords

Healthcare PlansFully Insured Health BenefitsCOBRAHIPAAConsumer Directed Health Benefits

About the role

Key responsibilities & impact

Retain Pool membership by building and maintaining strong relationships with insured members
Act as a trusted advisor on health benefit design decisions within budgetary constraints
Promote member engagement and loyalty by explaining Pool value, benefits, and programs that improve outcomes and lower costs
Use a consultative approach to understand member needs and develop recommendations
Conduct pre-renewal strategic discussions, performance reporting, renewal negotiations, and customer service activities
Work closely with the Account Manager on member service issues, renewals, reporting packages, and presentation decks
Develop relationships with Benefit Coordinators, decision makers, groups, brokers, and consultants
Conduct quarterly, semi-annual, and pre-renewal reviews; interpret claims reports and provide personalized recommendations
Coordinate, delegate, follow up, and track service issues through resolution
Communicate member-group and broker relationship changes and potential opportunities to marketing leadership
Provide competitive analysis and market-vulnerability feedback to sales and marketing leadership
Attend regional and council meetings, bid openings, TXHB Board Meetings, and other requested meetings
Educate Benefit Coordinators and promote webinars, training, wellness events, and regional meetings
Maintain accurate daily documentation in Salesforce, the Member Database, and other appropriate systems
Set up, refer, and track cases through resolution
Conduct open enrollment meetings covering member education, enrollment, and benefit updates
Protect the confidentiality, integrity, and availability of TXHB information and records in accordance with security and privacy policies
Assist with new projects and other assigned departmental duties

Requirements

What you’ll need

Required Texas General Lines license—life, accident, health, and HMO Insurance License
3–5 years of experience in sales, account management, or benefit plan management for fully insured health benefits and/or insurance products
3–5 years of experience working with a variety of healthcare plans and administrative services
Familiarity with the general healthcare underwriting process for fully insured group health plans
Strong working knowledge of the changing vendor landscape, including new marketplace entrants and cutting-edge products and solutions
Preferred 5 years of experience servicing or selling group health benefits administration, stoploss and/or insurance products
Bachelor’s degree or equivalent healthcare/benefits/insurance environment experience, or combination thereof, for self-insured and fully insured groups
Experience guiding benefit design decisions and funding strategy
Valid Texas driver’s license and ability to drive throughout the state for in-person visits
Proven success renewing and retaining a client’s book of business
Ability to develop strategic competitive market analysis
Ability to compile, analyze, and evaluate complex information, including claims data and reporting
Exceptional communication, presentation, and/or public speaking skills
Ability to facilitate collaborative teamwork, with supportive leadership and mentoring skills
Strong organizational skills, ability to manage multiple priorities, and strong follow-through
Ability to meet sales/service requirements at the corresponding range criteria percentile
Frequent travel, including overnight stays within Texas; expected travel 2–3 days per week on average
Full proficiency in Salesforce and Microsoft Office (Word, Excel, PowerPoint, Teams)
Technical ability to use TXHB online to look up group information and review historical documentation
Thorough knowledge of underwriting procedures for financing arrangements and benefit structures, including PPO, HMO, and HDHPs
Thorough understanding of TXHB medical, pharmacy, surgery, vision, dental, spending account, and Consumer Directed Health benefits and services
Practical knowledge of COBRA, HIPAA, Personal Health Information (PHI), and related compliance regulations
Ability to speak/hear clearly, frequently stand, sit, and walk, lift/move up to 10 pounds frequently and up to 25 pounds occasionally, and travel regularly

Benefits

Comp & perks

Website LinkedIn All Job Openings 51 - 200 employees Founded 1979 🏥 Healthcare 💼 Consulting ⚕️ Healthcare Insurance Healthcare
Consulting
Healthcare Insurance TX Health Benefits Pool is dedicated to serving the healthcare needs of political subdivisions in Texas. It recognizes the impact of today's economy and the challenges faced by its members. The organization is committed to bringing members together to ensure quality healthcare benefits for employees and families at an exceptional value.