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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and administrative capabilities, with proficiency in CRM support and coordination across multiple teams. Skilled in managing documentation, tracking processes, and maintaining communication in a customer-facing environment.
Highest-signal resume keywords
Sales CoordinationCRM SupportHubSpotMicrosoft ExcelAttention To Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales CoordinationCRM SupportDocument ControlProposal PreparationSLA/RSA DraftingReportingProject TrackingWorkflow ManagementData EntryMeeting Coordination
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationOrganizationDependable Follow-ThroughAbility To Manage Multiple Tasks
Tools & Technologies
HubSpotMicrosoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft TeamsAsana
Industry Keywords
Revenue OperationsClient ServicesProfessional ServicesCustomer-Facing EnvironmentERP
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Provide day-to-day administrative and coordination support to the Senior Manager, Revenue Operations and global Revenue Operations team.
- Update customer, partner, opportunity and activity records in HubSpot and approved trackers.
- Prepare SLA/RSA drafts, continuation and replenishment paperwork, signature requests and customer follow-ups.
- Maintain SOW templates, configurator information and document registers.
- Compile routine reports and status updates for Client Expansion, partnerships and Deal Desk activities.
- Schedule meetings, prepare agendas and materials, capture notes, document decisions and follow up on actions.
- Support partner onboarding, engagement activities, referral records and campaign follow-ups.
- Coordinate information and documents across Revenue Operations, Sales, Client Services, Finance and Marketing.
- Track deadlines, missing information, delayed handoffs and recurring process issues; maintain issues and action logs.
- Keep procedures, checklists, workflow diagrams and the knowledge repository current.
- Assist with research, project trackers, reporting inputs and other administrative tasks.
- Report to the Senior Manager, Revenue Operations; work within established procedures with no direct reports.
Requirements
What you’ll need- Approximately 1–2 years of experience in sales coordination, administration, CRM support or a comparable business support role; relevant early-career applicants may be considered.
- Working knowledge of Microsoft Word, Excel, Outlook and Teams; ability to learn HubSpot, Asana and other business systems.
- Strong written and verbal English communication, attention to detail, organization and dependable follow-through.
- Comfortable managing multiple tasks, asking questions when needed and working with colleagues across time zones.
- Exposure to proposals, service agreements, CRM records, electronic signatures or document-control processes preferred.
- Experience in an ERP, software, professional-services or customer-facing administrative environment preferred.
Benefits
Comp & perks- Remote role
- Occasional travel based on business and management needs
- Full-time position with a flexible and regular full-time schedule
- Equal opportunity and inclusive work environment
- Applications encouraged from candidates of all backgrounds